Warren Schultz Email & Phone Number

Manhattan, IL, US

Remote

• Acquired as an IT Manager to perform the many duties of Technology Owner for the flagship insurance agency management system, Epic. Since then, I have grown my role to encompass a widespread set of areas within IT and.
• Application and infrastructure change management
• SOX and SOC2 audit and compliance requests, data obfuscation, and identity management
• User, administrator, and infrastructure access reviews
• Disaster recovery failover
• Application data and document archiving and decommission, purging and retention

Oversaw up to ten employees while handling technical and architectural tactical design and documentation for all products and facilitating product portfolio offering. Chairman of Tech Council group formulating recommendations and approvals for platform compatibility, cross-product compatibility, version lifecycles, and the creation of externally facing.

• Managed up to eight.NET developers responsible for numerous product installs, automated builds and unit tests, automated push updates via internet, internal distribution of new versions.
• Developed company’s first daily and on-demand build process of source code for all products.
• Created and maintained the organization’s proactive monitoring tools for hosted environments ensuring 99.9% up-time and customer self service.

• Supervised up to nine developers and outside consultants with concentration on the removal of defects from the Epic product during its infancy stages.
• Created an innovative and repeatable way to troubleshoot, repair and eliminate defects in many areas of the product.
• Eliminated 2,000 defects within year and half and positioned the product for public consumption.
• Oversaw defect tracking, testing and regression testing efforts.

• Led up to seven developers and created and maintained software products including company CRM, company accounting systems, company asset inventory, company support call tracking system and externally facing company.
• Managed team and developed company intranet, as well as documentation for employee expense reporting, time off, evaluations, travel requests, requisitions, sales commissions and several integration points of third.
• Devised organization’s first software product download website, eliminating need for company to generate distribution CD's of all products.

Created and maintained internally used software products including company CRM, company accounting systems, company asset inventory, company support call tracking system, externally facing company internet websites, and employee tracking systems using Visual Basic, Visual FoxPro and Visual C.

Developed insurance agency management system using Visual Basic, Visual FoxPro and Visual C.

Bachelor Of Science, Computer Science & Management Information Systems, 3.4

Activities and Societies: Men’s Golf

Education record

Activities and Societies: Four year athlete in basketball, golf, and track & field.