W. Naj, Cfi Email & Phone Number

Richmond, Texas, United States

Houston, Texas

Houston, Texas Area

Promoted to oversee compliance operations for the region while still holding all responsibilities of Regional Asset Protection Manager. Conduct compliance audits of dealerships, carry out preventive training, and promote safety and security awareness programs. Perform internal and external investigations as needed. Review Helpline reports, loss and exposure data, and audit data to identify areas for improvement. • First among peers in 2014 metrics scorecard (Safety & LP).• Created vital corporate standards for physical security, CCTV, alarms, and associate/customer access.• Created and implemented Monitored CCTV perimeter system resulting in a 93% decrease in external theft.• Facilitated a 30% increase in Helpline calls by conducting ethics training for more than 3,000 associates.• Developed and deployed the department's Ethics & Compliance Store Audit program.

Texas

Direct asset protection functions for 37 dealerships. Manage all training, physical security system design, audits, investigations, and analyses. Investigated internal and external fraud cases. Carried out location analyses of new acquisitions. Communicated extensively with HR, Legal, IT, and Audit departments regarding asset protection. •Reduced risk through the management of a company-wide data security risk analysis initiative.•Reduced Operational loss by writing and implementing policies.•Directed the implementation of CCTV, physical security systems, and alarm systems •Resolved 100% of internal cases.

Houston, Texas Area

Responsible for the Shrinkage within 100 plus retail locations. Provided training and counseling for all company employees. Conducted investigations and made recommendations of findings. Audit every store. Testify when called upon.• 2001 shrink percentage ranked 7th best out of 52 LPMs. • Resolved 100% of internal theft cases.

Houston, Texas Area

Oversaw loss prevention program. Recruited, trained, and supervised a staff of nine. Managed an outside shoplifting prevention service. • Created the company's Loss Prevention Training & Awareness program, along with Associate Awareness programs for theft, operational deficiencies, and physical security.• Shrinkage was reduced from 2.25% to 1.88% after the implementation of these programs. • Wrote and implemented the Regional Cash Accountability Policy, which resulted in a 20% decrease in cash shortages.• Promoted from Loss Prevention Manager to Regional Loss Prevention Manager after 6 months.