Experienced executive responsible for leading divisions through significant change due to rapid growth cycles, mergers and acquisitions, business consolidation, systems integration, BPO outsourcing and compliance mandates. Accomplished leader known for product development and operational process improvement initiatives spread across efficiency, quality and workflow objectives delivering growth and margin improvement.How? I leverage my data mining, analysis, and interpretation skills to drive actionable opportunities to design and deploy optimal workflows and product enhancements to improve operating discipline. This discipline decreases expense ratios, increases profitability and enriches customer experience. By increasing customer satisfaction my teams drive customer retention and expansion. I forge strong partnerships with organizational leadership, cross functional teams, critical business function areas, external partners, and customers to execute complex large scale initiatives. Executive Teams engage me as a strategic ally to drive business growth and improve valuation for investors. Core Competencies Include: • Executive Management• Organizational Leadership• P&L Management• EBITDA Improvement• Business Development/Integration • Post-Acquisition Alignment • Change Management• Organizational Transformation• Supply Chain Management• Vendor Management• BPO Management• Product Development• Software Development Life Cycle• Process Improvement• Leadership Development• Systems Integration• Market Identification/Penetration/Segmentation• Operational Excellence• Product Management • Strategic Partnerships• Data Analysis & Analytics• KPI Development• Strategic & Operational Planning• Background Screening• Pre-Employment Drug Testing• Identity Verification• Regulatory Compliance • Microsoft Office• Microsoft Excel
Listed skills include Strategy, Product Management, Strategic Partnerships, Leadership, and 47 others.