The National Account Manager is accountable for the management and growth of designated key accounts and targeted potential accounts nationally.

Telco Together Foundation is the Telco Industry’s foundation for driving collaborative change on social issues. It is a member based charitable organisation, supporting Australians in need particularly young people in the areas of education and mental health. The members are large corporates mostly Telco companies. The foundation also addresses issues in the areas of Reduction of Modern Slavery and the reduction of domestic and family violence.As the General Manager of the Foundation, I report to the board. My responsibilities cover all aspects of the foundation including P&L, strategy development and implementation and growth. My primary objectives are to deliver growth through implementing the five year plan focused on brand development, member engagement and program delivery. As well as manage our Industry Impact Hub driving collaboration with our member to achieve social outcomesKey Achievements Developed and implemented 5 year plan – 2020 – 2024. Improved member engagement, measurable increase in participation in programs. Implemented process for member growth – sales activity plan. Driving outcomes of Industry Impact Hub which delivered DFV Framework and Modern Slavery Assessment tools for members. Increased revenue from new members and innovative programs Improved financial analysis and reporting. Enhanced the branding of Small Change Big Change, with new website and marketing. Award for fundraising Impact Through Technology

Self-employed working on various projects. I predominantly represented a company that specialised in virtual reality, augmented reality and 360 photography for real estate, builders, developers and eCommerce. As well I provided management consulting services.Key ResponsibilitiesFind opportunities and presented the concept of the VR and 360 photography to clients. Managed the process from sales through to delivery of final solution. I also worked as a management, leadership, and sales consultant during this period. I provided services such as:• Business Strategy • Marketing Planning• Business Plan Preparation • CRM Evaluation and Choice• Sales coaching • IT system evaluation• Sales Strategy, pipeline creation

I was responsible for managing the P&L for $70 Million budget with 10 Direct reports and total staff of 62. Maintained the Supplier Operations functions and over saw the management of 9 key suppliers. Directed the National Sales initiatives, Marketing and social media activities. This included national sales seminars, sales meetings, national customer roadshows, and Data Direction an industry incentive and education conference run by Pacific Datacom. Identify and investigate new growth markets, including overseas study tours to evaluate. Which resulted in entry to the IP CCTV market. Identify new and complimentary vendors.

Responsible for the management of the 9 key suppliers. Key functions were contract negotiation including trading terms, supplier rebates, marketing funds. Other areas included purchasing, stock profiles, marketing, sales plans, promotions. Manage activities of National Supplier coordinator. Develop range and brand awareness for own brand product, Connect Blue.

Develop marketing and sales plans in conjunction with 9 key suppliers to grow sales. Developed and drive vendor engagement with Pacific Datacom branches. Predominantly via training, enablement, and deal registration. Developed pipeline for each vendor in conjunction with Pacific Datacom branches. Managed the activities of four APC Sales engineers. Responsible for managing national accounts, such as Desa, Programmed, Fujitsu, Metronode.

My task was to take over a branch that had stable management and revenue, but was not performing in line with the market and turn it around. I had full P&L responsibility for the Canberra branch. Managed all aspects of the branch including managing four staff, as well as being responsible for the business development activity.

After successfully growing from one vendor to three and sales more than $5,000,000, I was awarded the role of Customer Service Manager to build a team of inside sales reps. I grew this team to three and within 5 years of starting the business we were turning over more than $9,000,000.

This was an interesting and challenging role, as a start-up division we had only one product, no brand recognition no customers. The role was to promote the new concept to installers and gain market share. With a budget of just $2,000,000 we more than doubled that in the first year.