Bryant Warren Email & Phone Number

Dallas-Fort Worth Metroplex

• Provide nonreligious ceremonial services of weddings, funerals, and end of life.• Celebrant endorsement from The Humanist Society.

Dallas-Fort Worth Metroplex

• Owner and sole operator of a mobile Traditional Chinese Medicine service.• Provide therapeutic cupping, guasha, and electrical stimulation (TENS).

Carrollton, Texas

• Managed fleet of 75 vehicles & 200+ assets in 5 market locations.• Maintained, monitored, and installed GPS units for asset tracking.• Managed toll tag accounts for company vehicles.• Evaluated 4 GPS vendors to determine appropriate selection for future GPS implementation.• Point of contact for vehicle insurance claims.• Received 4 raises.

Washington D.C. Metro Area

• Maintain a ready-to-go response status for deployment to emergency declarations. Deployed during Hurricane Harvey.• Guided disaster survivors through the registration procedure during Presidentially-declared disasters.• Quickly build relationships of trust through listening, empathy, and maintaining personal information privacy in order to help resolve problems for survivors.

Denton, Tx

• Guided disaster survivors through the assistance registration procedure during 5 Presidentially-declared disasters.• Quickly built relationships of trust through listening, empathy, and maintaining personal information privacy in order to help resolve problems for survivors.• Coached cohorts on problem-solving issues that did not readily conform to policies and procedures.

Carrollton, Texas

• Work remotely to schedule and conduct survey appointments with policyholders.• Use a smartphone, laptop computer, camera, and measuring wheel to obtain data, including photographs, on the property and complete reports for the insurance underwriters.

Dallas/Fort Worth Area

• Monitored fire hazards within secured and unsecured construction areas at an international airport while upholding local and national security policies.• Participated in basic fire suppression training.• Supervised a small group: training, running mock exercises, minor disciplinary actions.• Received two raises and one promotion.

Austin, Texas Area

• Provided medical care for over 300 patients using Traditional Chinese Medicine under the supervision of a licensed acupuncturist.• Diagnosed and differentiated symptoms and ailments using critical thinking, independently and in groups, to provide treatment plans.• Coached patients on self-care and nutrition to empower them for preventative care and faster recovery.

Austin, Texas Area

• Directed a 20+ staff department developing marketing strategies, advertising campaigns, and promotional materials for use in street marketing, event promotions, and interactive social media.• Planned and created printed event guides, event signs, press releases, and press kits for two annual conventions (1,500 - 18,000 attendees).

Austin, Tx

• Directed operation and production for a small craft business.• Designed, created, and launched a variety of multicultural products marketed to niche groups.• Marketed the business and products online and at targeted conventions. Lectured at conventions about the integration and representation of multicultural ideas, products, and costumes.• Repeatedly invited as guests to conventions.• Co-sponsored the Anime Military Association to provide food and entertainment for former and active military convention attendees.• Maintained and created content for the business website and social media profiles.

Denton, Tx

• Provided operation of video conferencing software and hardware for classrooms and meetings.• Utilized problem solving and quick decision making to manage or resolve issues with location, equipment, and software.• Adapted to frequent changes in schedule. Listened and cooperated with students and teachers to continually provide quality service and gathered feedback to help improve future service.

Denton, Tx

• Gathered information to identify resources, problems, and solutions to meet the web design needs of clients inside and external to the university.• Designed and developed websites using HTML, CSS, some PHP, some MySQL, and production software (Photoshop, Dreamweaver, and Fireworks).• Planned and supervised multiple design projects on accessibility compliance, user interface testing, and link/traffic analysis. Interacted with university and non-university professionals.• Promoted from part-time student position to full-time staff position.• Supervised a student graphics designer.

Denton, Tx

• Assisted with daily office operations and advised customers on advertising options.• Provided layout design using InDesign for newspaper classified section.• Used editing, creative problem solving, and adaptation to quick changes in order to assist customers and produce quality content.

Denton, Tx

• Monitored computers lab equipment and resolved any technical issues.• Assisted students with financial aid forms and FAFSA which required establishing trust to discuss sensitive personal private information.• Helped resolve conflicts for students with special circumstances affecting the application for financial aid.

Denton, Tx

• Helped with the daily office operations to assist customers (students, staff, and non-university persons).• Guided students through the course registration process.

Denton, Tx

• Assembled, tested, and configured new computers for use throughout the campus.• Diagnosed and resolved hardware issues for PCs and Macs.• Maintained a clean and static-free work environment.• Received two raises.

Richardson, Tx

• Assisted customers via phone to resolve technical issues of a SCSI tape backup software utility on Windows and Novell servers.Established trust with customers storing sensitive data in financial, legal, governmental, or military environments.• Created and administered a small intranet resource network of servers and workstations that also served as a test environment for cohorts.

Las Colinas

• Provided email and phone-based support to resolve technical issues in Windows 95, Windows 98, and for the Windows Technologies family of products (Internet Explorer 6 and Windows Media products).• Co-authored and maintained an intranet website tool and internal MS Chat Server resource tool to enable faster access to support resources for cohorts.• Invited to provide support for the Windows 98 Beta 3 CPP release.

Plano, Tx

• Provided internal corporate support for hardware and software issues on Mac and PC workstations (laptop and desktop systems).• Assisted with network troubleshooting for corporate WAN (Ethernet, AppleTalk, and dial-up access for Macintosh, PC, and UNIX platforms) and frontline support for conflicts in MS Exchange (client side), QuickMail and COCOS.• Created and administered an intranet Web and FTP server to consolidate support resources for cohorts.

Carrollton, Tx

• Aided customers in resolving hardware, software, ISDN, and dial-up computer issues.• Promoted to Tier 2 support to resolve challenging issues and customers.• Mentored Tier 1 support representatives.• Created and administered an intranet Web server to provide cohorts with quick access to support resources.

Master Of Science (M.S.), Acupuncture And Oriental Medicine

Studied acupuncture and Oriental medicine. Along with extensive herb studies, the program provided me with 720+ clinic hours.

Bachelor Of Arts (B.A.), Anthropology, Minors: Criminal Justice, Psychology