Warton Chan Email & Phone Number

Santa Clara, California, United States

Santa Clara

San Francisco Bay Area

Gunma, Japan

Editor ensuring high quality of both literary and technical aspects of a game scripting environment localized from Japanese over the course of year-long projects, providing development/community feedback and contributing fixes.

Mountain View, CA

- Ensure all players adhere to gaming rules and regulations.- Develop and maintain customer/player relations through forums, social media, and in-game.- Founded a volunteer program to facilitate in-game rule violations.- Managed Influencer Outreach programs to help support Content Creators such as Twitch Streamers and Youtubers- Organize and run events for.

San Francisco Bay Area

Greater Los Angeles Area

Emeryville, CA

- Customer Support and Technical duties to ensure customer satisfaction- Software quality assurance at an entry level to maintain a high level of product understanding and product performance. - Collaborated with Production and Community Teams to reach out to players on all social media channels.- Create training documents, samples, and presentations for.

San Francisco Bay Area

- Provision of in-game service and support.- Planning and execution of online events.- Handling of email correspondence/support tickets from clients.- Handling of billing issues between clients, CyberStep, and third-party payment methods.- Resolving billing issues for Paypal, OpenBucks, SuperRewards, Rixty, and various other third-party payment methods..

San Carlos, CA

- Maintained physical inventory of all hardware including newly received and decommissioned equipment.- Created on-boarding materials and training programs for new IT staff hires.- Pioneered “WOW Factor” training program to ensure exceptional customer service and education to end users.- Ensured cost effectiveness by managing IT budget and utilized e-waste.

Santa Clara, CA

- Worked on the Flyover Project for iOS 6 Maps app.- Scanned terrain capture data and aerial photography for errors that required masking, adjustment, or repair.- Used Apple's proprietary software and Photoshop to fix and perfect 3D mapping data and models.- Tasked with marking and reconstructing buildings in 3D space.- Track and analyze bugs that we.

Burlingame, California

- Quality checking and assurance testing for new web site UI builds.- QA testing for newly released flash-based games, promotions, and contests.- Interacted with the community and expedited feedback and problems directly to appropriate staff members.- Testing with a wide range of cell phone models to ensure smooth access and operation to the Limbo.

- Co-Founded an online community centered around a certain French animation.- Public relations in affiliate programming with other websites of similar interests.- Web Forum administrator for moderating 20 sub-forums consisting of a userbase of over 10,000 members.- Daily responsibility to moderate forum thread posts made by users and ensure a safe, fun.

- Provided technical support to users in respective forum.- Offered advice during the planning stages of users' projects to build custom computers.