Warwick Taylor

Warwick Taylor Email and Phone Number

Operations Director @ Compincent
Warwick Taylor's Location
Headley, England, United Kingdom, United Kingdom
Warwick Taylor's Contact Details

Warwick Taylor work email

Warwick Taylor personal email

n/a
About Warwick Taylor

An experienced enterprise software business manager, dedicated to helping customers drive performance efficiency, and improving end-user experience. Focused on client success, ensuring customers realise the benefits of their solutions. Extensive experience in building and managing enterprise software services organisations.

Warwick Taylor's Current Company Details
Compincent

Compincent

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Operations Director
Warwick Taylor Work Experience Details
  • Compincent
    Operations Director
    Compincent Apr 2016 - Present
    Headley, Hampshire, United Kingdom
    Compincent (formerly known as Lanshore International)Managing business operations and sales performance management (SPM) project implementations.
  • Nice Systems
    Client Services Director - Emea
    Nice Systems Dec 2009 - Mar 2016
    Bracknell / London
    Managing the Performance & Incentive Management consulting team in both pre-sales and post-sales delivery activities to deliver successful projects and referenceable clients in both SaaS and on-premise solutions.
  • Ibm
    Information Management Services Manager
    Ibm Jul 2007 - Dec 2009
    London
    Managing consulting team delivering Infosphere CDC solutions.Managed the transition and integration of Professional Services team from DataMirror into IBM.Working with the Sales and Pre-Sales management team to ensure the successful involvement of consulting and training during the project implementation phase and then providing the relationship management with clients.
  • Optimis Group Limited (Formerly Blue Pumpkin Uk)
    Director/Joint Owner
    Optimis Group Limited (Formerly Blue Pumpkin Uk) May 2002 - Jun 2005
    Camberley, Surrey
    Co-founder of Optimis to effect the MBO of Blue Pumpkin’s UK operation delivering Business Performance Optimisation solutions to the Contact Centre market. Optimis was acquired by Witness Systems Inc (Verint) in 2005.Responsible for establishing customer referenceability through pre-sales services, business consulting, implementation consulting, customer training and customer support in UK and Ireland. Established a customer success program and built a profitable Services business. Closed multiple new services business opportunities within EMEA and led the deployment of the Blue Pumpkin workforce management solution for a global outsource, offshore contact centre in India.
  • Brio Software
    Emea Professional Services Director
    Brio Software Jan 2001 - Jun 2002
    Weybridge, Surrey
    Responsibilities included:• Pre-sales consulting services in Northern Europe, staff based in the UK• Brio Consulting for project life-cycle implementation• Brio Training, client education services• EMEA Centralised Customer Support• EMEA Technical Services functionI introduced the principle of project based consulting from project management, business solution consulting and implementation consulting for end-to-end solution services. I restructured the Customer Support organisation from a distributed model to a centralised (in the UK), multi-lingual (French, English & German) Customer Support organisation comprising Call Administration and 1st & 2nd Level Support to clients and partners.
  • Eyretel Plc
    Vp Professional Services - Emea
    Eyretel Plc 1999 - 2001
    Leatherhead, Surrey
    P&L responsibility for Professional Services in EMEA managing team of 50+ staff (in UK, Germany and France) specialising in the provision of multimedia-recording telecommunications products and supporting services, specifically in the Contact Centre and Financial Trading Centre markets.During my tenure I was responsible for the business transformation of the Professional Services organisation to a project management oriented and customer focused, consulting and training organisation, through the introduction of dedicated project managers and systems integration consulting and training teams.
  • Information Advantage
    Emea Professional Services Director
    Information Advantage 1995 - 1999
    Stockley Park, Middlesex
    Introduced consulting, training and technical support services for IA’s growing customer-base in the UK market. Expanded the services operation to incorporate the introduction of IA in France and built a central European, multi-lingual, Support Centre in Holland.Grew the services team from 3 consultants to 20+ and created and deployed a Consulting Partner Programme.
  • Pilot Software
    Emea Professional Services Director
    Pilot Software 1985 - 1995
    Chertsey, Surrey
    Progressed from the role of Consultant to Director of Professional Services & Support for Europe, Middle East & Africa.During my tenure I introduced standards and methodologies for project implementation for 50+ consultants across Belgium, France, Germany, Holland, Italy, Sweden and UK and I grew revenues. Additionally I was responsible for the team of 20 help-desk support consultants based in the UK. Following the acquisition by Dun & Bradstreet I expanded the major Pilot multi-national project deployments in performance management for key strategic clients in EMEA as well as having direct personal responsibility for other Dun & Bradstreet companies such as IMS and AC Nielsen.

Warwick Taylor Skills

Business Intelligence Enterprise Software Saas Solution Architecture Software Project Management Professional Services Business Analysis Integration Requirements Analysis Management Cloud Computing Software Development Business Process Software As A Service Agile Methodologies It Strategy Team Management Start Ups Team Leadership Emea Pre Sales Data Warehousing Sql Program Management Analytics Enterprise Architecture Scrum It Service Management Outsourcing Product Management Strategy Solution Selling Consulting Prince2 Foundation

Warwick Taylor Education Details

Frequently Asked Questions about Warwick Taylor

What company does Warwick Taylor work for?

Warwick Taylor works for Compincent

What is Warwick Taylor's role at the current company?

Warwick Taylor's current role is Operations Director.

What is Warwick Taylor's email address?

Warwick Taylor's email address is ta****@****net.com

What schools did Warwick Taylor attend?

Warwick Taylor attended Keele University, Denstone College.

What skills is Warwick Taylor known for?

Warwick Taylor has skills like Business Intelligence, Enterprise Software, Saas, Solution Architecture, Software Project Management, Professional Services, Business Analysis, Integration, Requirements Analysis, Management, Cloud Computing, Software Development.

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