Warwick Gabriel Email & Phone Number

Konica Minolta Vancouver Corporate Office

• National Information Technology Manager, tasked with streamlining the operations of the Canadian IT Team to ensure it aligns with Konica Minolta’s strategic world vision, this while providing direction and support for.
• Directing and managing the daily activities of a fully diversified Canadian IT team.
• Network / Telecom Infrastructure oversight
• IT Project Management coordination, budgeting and oversight
• IT Policy Design, implementation, execution and oversight
• Network security coordination, provide assistance with the implementation of network security at the corporate level and ensure compliance with KMBS ECP and Security Policy

Konica Minolta Vancouver Corporate Office

• National Infrastructure Manager, Accountable for planning, development, and implementation of Konica Minolta Canada's Network & Telecommunications infrastructure. Responsible for Inventory hardware / software.
• Managing overall coordination of IT infrastructure development projects from planning through implementation
• Setting up infrastructure project scope, priorities, timelines, milestones, deadlines and deliverable schedules.
• Responsible for directing the auditing and payment of telecommunication service provider invoices in an accurate and timely basis. Manages the resolution of billing discrepancies to assure corrections and credits are.
• Monitor service level commitments which include availability, billing accuracy, renewal terms, disconnects, term liabilities and vendor account/circuit audits.
• Managing the telecommunications budget and analyzing expenditures for cost containment

Western Canada

• Managing the daily operations of the company's external help-desk and support services.
• Managed all procedures related to the identification, prioritization, and resolution of end user help requests,
• Monitored, tracked and coordinated all Help Desk functions.
• Problem resolution through on-line and telephone support to customers with their connection and controller related issues.

Richmond BC

• Oversaw the shop, Fax, and Color Copier Technicians, supplying them with 3rd level support.
• Worked along with shop and field technicians to ensure that any problems were resolved and machines were repaired.
• Trained new technicians in the basics of copier repair, giving them an introduction and lead-in to the in-house KMBS certified training.
• Optimized the shop procedures to ensure a reduced wait time on machine turnaround, worked on enhancing productivity,
• Worked as a liaison with Customers, Administrators, Sales Staff and other Technicians.
• Required to undertake work on the client site. Conducted site surveys, user acceptance testing, pre/post-sales support, systems integration and software installation & faultfinding. Full Desktop Support skills, 9X, NT.

Vancouver, Canada Area

Gabriel House,Established in 2004, as a restorer of residential homes in the Greater Vancouver Area. the Gabriel House staff have worked with some of the best trades people in the industry to remodel some of of the lower mainlands nicest, most in need homes this to them back to their former glory..Gabriel House always takes the environment into.

Vancouver, Canada Area

• Purchasing Manager
• CharlesGabriel.como Sculptural / Architectural Glassworks Specializes in the design and fabrication of bespoke art-glass installation, sculpture, and site specific architectural designer glass solutions for both.
• Gabriel-House.como Wholesaler / Re-seller / Contractor,  Glass Hardware Electrical Supply Lighting Products plumbing supply

Konica Minolta Richmond BC Branch

- Hired as a service technician, proficiently and accurately maintained and repaired KMBS Office Equipment in significant territories of the Greater Vancouver area.

Diploma In Applied Project Management, Project Management

Business Systems Technician – Bstec 199