Warwick Hart Email & Phone Number

Brighton, United Kingdom

Bupa Global is the international PMI business, within Bupa, generating in excess of £1bn in revenue. We provide products and services in 190 countries for globally minded people who want the most premium coverage and access to the best healthcare anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.Achieving our ambitious divisional goals depends on the dedication and talent of all our people (1700 worldwide), working in new, agile and… Show more Bupa Global is the international PMI business, within Bupa, generating in excess of £1bn in revenue. We provide products and services in 190 countries for globally minded people who want the most premium coverage and access to the best healthcare anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.Achieving our ambitious divisional goals depends on the dedication and talent of all our people (1700 worldwide), working in new, agile and innovative ways that brings Bupa’s purpose to life. We provide a great working environment and a culture that’s respectful, caring, accountable, enabling and ethical. Creating an organisation where our people love to work benefits them, our customers and our business. Show less

Lancing

Key Tasks: Enforcing company polices e.g. Losses, conduct and sickness.  Embedding new excellent behavior habits into work colleagues.  Driving performance in key business areas. E.g. Customer service, Sales, profit and loss.  Person in control responsibilities e.g. Fire safety, security, health and safety in the workplace.  Conducting 1-2-1 and group training sessions.  Conducting 1-2-1 performance reviews and setting improvement plans.When I took over… Show more Key Tasks: Enforcing company polices e.g. Losses, conduct and sickness.  Embedding new excellent behavior habits into work colleagues.  Driving performance in key business areas. E.g. Customer service, Sales, profit and loss.  Person in control responsibilities e.g. Fire safety, security, health and safety in the workplace.  Conducting 1-2-1 and group training sessions.  Conducting 1-2-1 performance reviews and setting improvement plans.When I took over Lancing crown post office it was filled with unmotivated counter colleagues who felt abandoned, not cared for, with no motivation, no structure and people who disregarded company polices because no one had enforced them for quite some time. They had not even come close to a bonus in as long as they could remember. After taking Lancing on and implementing better consistent processes, meaningful coaching, overwhelming optimism, a real can-do attitude, a focused sales plan, and even discipline. The branch immediately started to turn around and I was getting feedback about how I was “the best manager they have had in a long time”. Currently at the 2016 half fiscal year mark. The team have not just hit bonus but top bonus in the first two quarters. The branch is hitting all its major focuses with top scores. The five areas are: Contribution, Profit and loss, engagement, customer service and compliance. This makes the branch joint first in the country. Show less

Lancing

Key Tasks: Same tasks as previous role plus Recruiting Staff performance management Profit and Loss Staff performance accountability Individual staff reviews Group meetings  Property advertisements & MarketingAfter taking the previous branch from number 14th out of 30 agents in the town, to number 1 and increasing the branch’s income significantly, I was offered the opportunity to take on Lancing and received a double promotion. Lancing on my… Show more Key Tasks: Same tasks as previous role plus Recruiting Staff performance management Profit and Loss Staff performance accountability Individual staff reviews Group meetings  Property advertisements & MarketingAfter taking the previous branch from number 14th out of 30 agents in the town, to number 1 and increasing the branch’s income significantly, I was offered the opportunity to take on Lancing and received a double promotion. Lancing on my arrival was a smaller branch measured by its smaller targets but had its own challenges. The branch had never been in the top 3 of agents in the town or done double numbers on new properties to the market for the month. An early problem that needed solving was the staff and it was obvious to see they were demotivated and unfortunately after a few efforts they were no signs to see any chance of morale uplift. I had to manage them on to better things then replace them by recruiting a fresh team that had no pre conceptions and were motivated to learn and conquer at their new careers. After a couple of months of coaching with strong commitment from everyone, I was able to take the branch to its current positon of number 2 in the town and currently consistently doing double figures on new properties to the market and in August 2015, Fox & Sons Lancing was number 3 out of all 28 Fox & Sons branches in the south region, only behind Hove and our flagship office in Brighton. Show less

Crawley, West Sussex

Key Tasks: Same tasks as previous role plus Managing office and team Maintaining and exceeding office targets Coaching and developing team Motivating team Delegating roles Increasing income through higher conversionsOur previous manager moved to another branch and subsequently I inherited the Senior Negotiator in charge role on a temporary basis while another manager was sourced. In my tenure of looking after the branch I decided to take the… Show more Key Tasks: Same tasks as previous role plus Managing office and team Maintaining and exceeding office targets Coaching and developing team Motivating team Delegating roles Increasing income through higher conversionsOur previous manager moved to another branch and subsequently I inherited the Senior Negotiator in charge role on a temporary basis while another manager was sourced. In my tenure of looking after the branch I decided to take the opportunity to learn and prove that I could take the office to a new level. The first two months were about setting new standards with the team and leading by example to motivate. Shortly after we started to receive the rewards as the exchanges started to come through and from doing a couple of exchanges a month we hard double to triple the income. Within 4 months we had nearly done 80% of what we had done the whole previous year putting us on track to do 116% of what we did in the previous year in just 6 months, which is an office personal best since 2008 achieved in 6 months. We are currently setting ourselves up to do 240% of what was achieved in 2013 in 2015. Show less

Crawley

Key Tasks: Attending market appraisals Winning Instructions over other agents Arranging and conducting viewings Negotiating sales between buyer and seller Selling other company services Pro-actively following up leads to win business Generating business including market appraisals, viewings and financial services.Changing from a mortgage consultant to an estate agent was a step I really wanted to take and nothing but glad I did. I have gone from… Show more Key Tasks: Attending market appraisals Winning Instructions over other agents Arranging and conducting viewings Negotiating sales between buyer and seller Selling other company services Pro-actively following up leads to win business Generating business including market appraisals, viewings and financial services.Changing from a mortgage consultant to an estate agent was a step I really wanted to take and nothing but glad I did. I have gone from strength to greater strength. I was quickly recognized for my skill and mind set after appearing in area league tables quickly and consistently on a monthly basis. I was a negotiator for 8 months before I knew I was ready to take the next step to senior. I had already been to a handful of market appraisals and won a fair share and with that on top of my success as a negotiator I got my promotion. Show less

Lancing, West Sussex

Key Tasks: Best Advice in Mortgages Sourcing mortgages tailored for clients Signing up and packaging cases for clients Tracking the case until completion Chasing new leads for new business Following up leads already spoken toThe financial world was a completely new twist for me and not somewhere I saw myself going, but after being with the company and taking up the new role I learnt a vast number of skills and expanded my knowledge on the economy as well… Show more Key Tasks: Best Advice in Mortgages Sourcing mortgages tailored for clients Signing up and packaging cases for clients Tracking the case until completion Chasing new leads for new business Following up leads already spoken toThe financial world was a completely new twist for me and not somewhere I saw myself going, but after being with the company and taking up the new role I learnt a vast number of skills and expanded my knowledge on the economy as well increasing my experience in a new type of sales by proving I can achieve a high average case size well over area average. While the average consultant in the area would right approximately £1,100 per sign up, I was doing approximately £2,000 on average. Show less

Brighton, East Sussex

Key Tasks: Key holder. Driving team performance and coaching. Cash Handling inc Cashing up end of day. Delivering Customer Satisfaction Resolving Customer Complaints Focusing on sales profits, with selling up.Shortly after joining the Sony Centre franchise, I proved my value of Sales Consultant by hitting my sales targets and then helping colleagues with theirs month after month. In November 2009, the assistant manager left and I was made up to Sales… Show more Key Tasks: Key holder. Driving team performance and coaching. Cash Handling inc Cashing up end of day. Delivering Customer Satisfaction Resolving Customer Complaints Focusing on sales profits, with selling up.Shortly after joining the Sony Centre franchise, I proved my value of Sales Consultant by hitting my sales targets and then helping colleagues with theirs month after month. In November 2009, the assistant manager left and I was made up to Sales Supervisor, where with my proven track record I would help training new staff and coaching the current while still maintaining my own performance. Show less

Brighton, East Sussex

Key Tasks: Advising Customers Cash Handling Meeting Targets Selling and up-selling Selling add-ons, to maximize sales. Dealing with refunds and complaintsComet was where I first experienced front line sales. I was quick to pick up the new role, coming top for Christmas incentives in 2006. At Comet, I picked up useful tips on how to communicate with customers, at their level, adapting to how they would normally converse with a friend, to create a more casual… Show more Key Tasks: Advising Customers Cash Handling Meeting Targets Selling and up-selling Selling add-ons, to maximize sales. Dealing with refunds and complaintsComet was where I first experienced front line sales. I was quick to pick up the new role, coming top for Christmas incentives in 2006. At Comet, I picked up useful tips on how to communicate with customers, at their level, adapting to how they would normally converse with a friend, to create a more casual sales atmosphere to help build a rapport and gain trust from the customer to help find the right product for them. I was described as a versatile body by the managers, able to be used in many different roles around the shop. Show less

Full Stack Development

Activities and Societies: HTML, CSS, JavaScript, Python, JQuery, SQL.

A-Levels, Various

A2 Qualification in:  Computing, Photography AS Qualifications in:  Computing, ICT and Electronics GNVQ Qualifications in:  ICT.

Gcses, Various

GCSE Qualifications C grade and above in;  English, Mathematics, Double Science and Electronics. As well as 6 Other GCSE Qualifications.