▫️ Engaged in the decision-making process of a branch construction and procured location.▫️ Interviewed and evaluated participants seeking of branch managers including supervised employees.▫️ Manipulated branch inventory over 200,000 THB & restocking.▫️ Coordinated with equipment suppliers and tech companies to arrange meetings and purchase products.

▫️ Resolved at least 3 cases per day, resulting in a 98% customer satisfaction feedback and handled difficult cases daily. ▫️ Monitored confidential information, security and transaction of customers in a total of 300 rooms.▫️ Delivered exceptional service to 100+ customers/day and built brand loyalty by enrolling at least 30 new customers to be Marriott royalty.▫️ Upselling up to 5 rooms/day to a higher room category during holidays and special occasions.▫️ Mastered OPERA Reservation System & handled 20,000 THB/shift.

▫️ Provided exceptional service to more than 50 customers daily.▫️ Verified identification and documentation of 30+ daily customers and handled confidential information.▫️ Collaborated and supported a team of 18 associates to succeed daily productivity goals.

▫️ Maintained sanitation by deep cleaning rooms while enhancing time management & organizational skills. ▫️ Supported a team to succeed daily goals.

▫️ Responsible for a daily restaurant opening of 20+ tables in an hour. ▫️ Provided the optimal customer experience by accurately taking orders and safely handling food.▫️ Memorized over 30 menu items and rotated special menus in order to offer recommendations to customers and be able to upselling.