Waseem Arshad Email & Phone Number

Doha, Qatar

Muscat, Masqaţ, Oman

Uae - Ajman

Lahore

Islamabad

Lahore

Nestle Lahore

Workied in Nestlé as a System Analyst, Responsibilities Include:• Project Management Portfolio for top down and bottom up projects deployed in different streamso Working on seven Top Down project for SAP SP7 and customized Window Snow V5• Project Management for Local and Legacy Applications o Nestle Pakistan web site www.Nestle.pk o Distribution Management Systemo Merchandising Solutiono Working on major projectso Employee Portalo Legal… Show more Workied in Nestlé as a System Analyst, Responsibilities Include:• Project Management Portfolio for top down and bottom up projects deployed in different streamso Working on seven Top Down project for SAP SP7 and customized Window Snow V5• Project Management for Local and Legacy Applications o Nestle Pakistan web site www.Nestle.pk o Distribution Management Systemo Merchandising Solutiono Working on major projectso Employee Portalo Legal Assisto Vendor Invoice Tracking Tool• Managing Health Checks for departmental level & Maintaining above 98% SLA from vendor for all sustain activities• Actively participating in Nestlé Continues Excellence (NCE) Program Show less

Mobilink

• Database/Server management & maintenance• Developing ETL’s and maintaining databases for data dumps of HLS, IN, CRM and other systems• Providing informative data and performing analysis over the system data available for reporting purposes • In-house software developments to cater the needs of CC Teams and Management• Requirement gathering and generating project documentation• Preparing System design, process and data workflow• Project coding/development and testing of… Show more • Database/Server management & maintenance• Developing ETL’s and maintaining databases for data dumps of HLS, IN, CRM and other systems• Providing informative data and performing analysis over the system data available for reporting purposes • In-house software developments to cater the needs of CC Teams and Management• Requirement gathering and generating project documentation• Preparing System design, process and data workflow• Project coding/development and testing of final developed solution• Designing & Generating Business MIS, Dept./System Performance, Revenue/Sale & Systems Reconciliation Reports• Preparing subscriber base reports based on revenue segmentation• Preparing performance reports (IN Platform, HLS & HLR,Mediations, CRM(Siebel & e-Point), activity workload)• Preparing revenue, recharge and sale reports• Preparing reconciliation reports and identified discrepant to relevant dept. for subscriber data rectification• Managing Marketing Campaign execution/Support & Reporting• Creating and managing complaint handling process and system• Generating real time campaign take-up /revenue and subscriber winback reports• Preparing System & Data(based on subscriber base segment) for campaign execution / visibility • Designing and planning the development of Business workflows and processes • Adhoc data analysis, correction and reporting• Trouble Shooting and maintaining Applications \ Data-Bases \ Servers Show less

Business Intelligence SpecialistWorking as Assistant Manager Business Intelligence & Software Development Unit.• Marketing Campaign Execution(End to End)/Support & Reporting• In-house software developments to cater the needs of CC Teams and Management• Designing & Generating Business MIS, Dept./System Performance, Revenue & Sale Reports• Database management & maintenance• Trouble Shooting and maintaining Applications \ Data-Bases \ Servers• Coordinating with… Show more Business Intelligence SpecialistWorking as Assistant Manager Business Intelligence & Software Development Unit.• Marketing Campaign Execution(End to End)/Support & Reporting• In-house software developments to cater the needs of CC Teams and Management• Designing & Generating Business MIS, Dept./System Performance, Revenue & Sale Reports• Database management & maintenance• Trouble Shooting and maintaining Applications \ Data-Bases \ Servers• Coordinating with different Teams to resolve operational issue• UAT of new projects and applications• Scheduling and Task management of Team• Conducting interviews for departmental hiring Show less

• Designed, Developed & Implemented complete network solutions for different Gov. Dept.• Completed more then 16 Network Solutions for different Gov. Dept. in 1 year.

• Worked as Technical Support & Network Maintenance Officer.• Performed system’s/network maintenance.• Wrote computer system procedure specifications and user manuals.• Designed and Supervised Telemarketing Program which resulted in revenue generation of more then 0.25 million Rs monthly.