- Created a new Business Intelligence organization consisting of Data Engineering and Visual Analyticsteams in support of CVS Caremark Finance stakeholders- Developed and implemented team strategy tied to people, process, product, and technology- Oversaw strategic migration of data engineering to Google Cloud, drastically increasing pipelineefficiency and data usability- Established a consolidated Tableau footprint supporting 1,000+ users across 100+ analytics solutions- Partnered with Finance, Underwriting, Sales, and Product leaders to drive KPI development and analyticsprogram design- Responsible for customer financial analytics yielding more than $50M of yearly profitability improvementsthrough the influence of Sales and Underwriting decisions- Deployed risk mitigation analytics supporting the retention of more than $1B of financial value withinFinance Operations

- Responsible for the stabilization and growth of a data & analytics team supporting CVS Caremark, turning finance data into actionable information - Developed and executed on broader data strategy to evolve and mature the use of analytics within CVS Caremark's Finance organization- Oversee the transition of the team from startup to scale, enabling modern process and architecture - Built sustainable analytics to derive client profitability, yielding opportunities for millions of dollars in prospective new revenue and expense reduction- Increased overall technical capability within the team, identifying opportunities for learning and coaching individuals toward new and more effective ideas

- Lead a team of data visualization and analytics professionals supporting MassMutual US Insurance Operations, Fraud Operations, and Voice of the Customer, turning data into actionable information & insights utilizing Tableau, Alteryx, and Python- Developed and executed on Business Analytics program strategy to create a new team responsible for using advanced data analytics to drive strategic and tactical decision making - Revolutionized information delivery and consumption across the organization, redeveloping KPIs and integrating analytics into core business decision-making- Identified numerous opportunities for optimization or improvement in process through the utilization of data analytics, yielding thousands of hours of time savings and significant recurring budget savings- Streamlined analytics development process, ensuring high availability and quality across 20+ data sources and 150+ on-demand dashboards- Drive increased efficiency and effectiveness through Agile coaching for cross-functional Service Delivery Teams

- Lead team of developers utilizing Tableau, Microstrategy, and SSRS - Mentor developers to expand technical ability and knowledge- Business owner and administrator of MassMutual United States (MMUS) Insurance Operations Tableau platform- Lead transformation and long-term strategy of Business Intelligence Reporting team to modern business intelligence platforms and methods- Ensure that standards and best practices for reporting and analytics across Business Intelligence organization are followed to maintain a high quality product- Partner with cross-functional groups and teams to provide operational reporting, analysis, and data to support the MassMutual enterprise

- Lead dashboard development utilizing Tableau and SSRS- Administrator of MassMutual United States (MMUS) Insurance Operations Tableau platform- Support operations via data analytics and reporting for MMUS Insurance Operations - Consult with business users to determine the most effective way of measuring operational performance and efficiency- Develop standards and best practices for reporting and analytics across Business Intelligence organization- Partner with IT to provide a holistic and consistent reporting solution for operational support- Develop Kimball dimensional models on Teradata/SQL Server platforms to be consumed by multiple reporting and analytics tools such as Tableau, Alteryx

- Act as the business owner of Supply Chain business intelligence platforms (including but not limited to Tableau, QlikView, Alteryx)- Partner with different Supply Chain organizations (Inventory Management, Global Design, Finance, etc.) to create, maintain, and improve Supply Chain KPI's and metrics in support of enterprise goals- Provide senior management with insight into general Supply Chain performance via analytics and reporting- Manage prioritization of newly introduced or modified data sources into Global Data Warehouse- Act as a single point of contact for data inquiries and issues across Supply Chain organization- Responsible for introductory training of data-related tools and concepts to Supply Chain business users- Maintain the Supply Chain Data & Analytics knowledge base

- Lead and manage individual projects and initiatives for North American Delivery Supply Chain- Prepare use cases, requirements, and testing scenarios for Warehouse Management Systems data and external applications to meet project milestones and ensure any and all defects are accounted for and communicated to proper group for resolution- Collaborate with subject matter experts to transition core Supply Chain metrics into Teradata and Tableau- Responsible for developing data sets for use with metric and report creation - Owner of Supply Chain organization Tableau Server implementation and administration- Ad hoc reporting and analysis as needed on inventory, transactions, etc.