Washington Chaduka Email & Phone Number

Norwich, GB

Greater Brighton And Hove Area

• Change Management: Develop change strategies for implementing SystmOne in Community Services, including communication plans, training programs, and stakeholder engagement.
• Process Improvement: Analyse and improve business processes within SystmOne, implementing efficient workflows and procedures to enhance community nursing services.
• Stakeholder Collaboration: Work with cross-functional teams and senior management to gather requirements, address concerns, and align on project goals for the community nursing improvement project.
• Data Analysis and Reporting: Use data analysis to assess the impact of change initiatives in SystmOne, creating detailed reports and presentations for stakeholders.
• Risk Management: Identify and mitigate potential risks during the implementation of changes in SystmOne for the community nursing improvement project.

Brighton, England, United Kingdom

• Delivered training on Clinical systems (SystmOne, Mobile Working) and Non-Clinical systems (Office applications & Microsoft Teams).
• Facilitated training sessions in various formats, including 1-on-1, group sessions, face-to-face in classrooms, on-site in work areas, and virtually via Microsoft Teams.
• Managed daily administration tasks for the IT Training department, responding to inquiries in person, via email, and by phone.
• Assisted with IT Projects and the rollout of new or upgraded systems by learning the systems and then providing user training.
• Created and developed new course materials, including lesson plans, user guides, presentations, exercises and quizzes tailored to user needs.
• Maintained training records for all staff who received IT training and contributed to the development of new content and courses.

Newcastle-upon-Tyne, England, United Kingdom

• Processed sales transactions accurately and efficiently using the company's systems and procedures.
• Handled customer complaints and resolved issues in a professional and efficient manner.
• Maintained an up-to-date knowledge of the company's services and kept track of the latest market trends.
• Worked collaboratively with the sales team and other departments to achieve overall business goals.

Harare, Zimbabwe

I was working as a part-time Lecturer in a course titled ‘Java Programming for Financial Engineering’. The job involved the research and development of curriculum material that is in line with the latest technologies in Financial Engineering. The applications that were developed in the practical classes were capable of delivering detailed analysis.

Harare Institute Of Technology

I was working as an Assistant Lecturer and as part of my responsibilities I developed the lecturing materials and practical exercises for Financial Engineering and E-commerce courses. I managed to maintain a pass rate of ~95% each semester. Some of the courses involved practical activities such as developing databases, populating them with raw data and.

Kwekwe

Main responsibilities included developing marketing ideas, researching new sales strategies and providing IT solutions for customers.

Harare

I worked on the Classifieds website, and main duties included data entry, content management and training customers.

Master’S Degree, Global Business & Entreprenuership (Finance), Gpa 4.38/4.5

Bachelors Of Technology, E-Commerce/Electronic Commerce, 2.1