Cynthia Washington Email & Phone Number

Old Bridge, Nj

• Regarded as the first point of contact for Diagnostic Imaging clients; facilitating the testing process and ensuring a positive experience at Raritan Bay Medical Center• Provided assessment options and care recommendations to patients ranging from neonate, child, adolescent, adult, and geriatrics• Answered inbound calls and proceeded to screen and forward to the appropriate modality or individual• Obtained a variety of reports for referring physicians and disseminated as requested… Show more • Regarded as the first point of contact for Diagnostic Imaging clients; facilitating the testing process and ensuring a positive experience at Raritan Bay Medical Center• Provided assessment options and care recommendations to patients ranging from neonate, child, adolescent, adult, and geriatrics• Answered inbound calls and proceeded to screen and forward to the appropriate modality or individual• Obtained a variety of reports for referring physicians and disseminated as requested via mail, fax, or electronic transmission• Assessed PACS system and leveraged Radworks to transmit images to URG offices and other affiliated Hospitals as needed• Gathered, collated, and stored both demographic and insurance information presented by outpatients for exams• Promptly confirmed outpatient appointments and scheduled any and all inpatient procedures as needed in addition to retrieving patient folders for either appointments or copy requests• Oversaw radiographic exams schedules for all modalities in conjunction with evaluating and subsequently fulfilling all legal requests for Radiology records.• Maintained the filing system for mammograms and provided ad-hoc maintenance for office equipment• Collaborated with internal departments to ascertain lab results, organize transportation, and validate prescriptions Show less

New York, Ny

Senior Administrative Assistant / Office Manager• Acquired as an administrative assistant to support several managing executives with more than 35 members of staff scattered across the Americas.• Implemented a method to accurately track the assignment and redistribution of office inventory and software licenses to reduce costs. • Effectively managed office spaces in both New York City, NY and Ronkonkoma, NY to ensure a positive environment conducive to the associate’s… Show more Senior Administrative Assistant / Office Manager• Acquired as an administrative assistant to support several managing executives with more than 35 members of staff scattered across the Americas.• Implemented a method to accurately track the assignment and redistribution of office inventory and software licenses to reduce costs. • Effectively managed office spaces in both New York City, NY and Ronkonkoma, NY to ensure a positive environment conducive to the associate’s productivity.• Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other service providers for special events; averaging $15K in savings annually.• Collaborated with corporate stakeholders to manage and facilitate office relocation efforts; ensuring minimal interruption to business operations.• Coordinated with property management to effectively communicate facility incidents or changes and the potential impact to associates and business operations.• Oversaw installation and repair of crucial equipment in a timely fashion to mitigate any negative impact to business as usual.• Assisted human resources by serving as the primary point of contact in several locations within New York to successfully onboard and terminate staff members in accordance with Accela regulations.• Managed executive and team calendars in addition to monthly expenses according to the rules mandated by corporate finance.• Arranged travel activities by using a variety of tools to successfully research cost effective lodging and airfare options. Show less

Warren, Nj

Senior Administrative Assistant• Provided executive-level administrative support to Investment Services Vice President of Technology, Vice President of Hosted Development and Vice President of Architectural Infrastructure for $4B US revenue financial services technology firm. Managed calendars and organized details for all events, travel arrangements, itineraries and meeting agendas. Performed administrative duties for 5 additional directors and managers and respective teams with 40… Show more Senior Administrative Assistant• Provided executive-level administrative support to Investment Services Vice President of Technology, Vice President of Hosted Development and Vice President of Architectural Infrastructure for $4B US revenue financial services technology firm. Managed calendars and organized details for all events, travel arrangements, itineraries and meeting agendas. Performed administrative duties for 5 additional directors and managers and respective teams with 40 employees.• Reduced travel costs 10% by researching and providing new vendor relationships and closely examining travel errors by our travel department.• Created and implemented entitlement access sheet, providing divisional elevated tracking of all associates within Investment Services, resulting in SAS certified for division.• Improved employee productivity by creating and processing associate team outings, anniversaries and potluck luncheons, resulting in less stressful environment and positive reward.• Executed a cost savings of 25% of costs associated with employee secured licenses on WebEx accounts by monitoring account and added and deleted end user accounts promptly.• Supported internal and external auditors with accessing client data on APL system by developing audit and compliance reports for divisional audits crucial for maintaining SAS 70 license and client retention.• Worked closely with Information Security Officer to perform various security bi-weekly reports including: Security Awareness Training, OWASP Training Report, MSDN Licenses, Entitlement Access Report, and Qualys Reports, which ensured all data on applicable servers were compliant and irregularities were reported to key stakeholders.• Ensured all onboarding hardware and software were ordered for new hires on-time and all hardware and privileged data was removed during off-boarding process by working closely with desktop support for hardware and software ordering. Show less

Newark, Nj

CA1 SERVICES, Newark, NJA global company who specialize in hospitality management & food service management worldwide.Administrative Receptionist 1989 – 1999Managed a 100-line AT&T switchboard for retail shops, food courts and duty-free shops. Administered relief assistance as a cashier for employees during scheduled breaks and vacations. Placed requested orders for day-to-day operations.Designed window atmospherics for gift and duty free retailers to… Show more CA1 SERVICES, Newark, NJA global company who specialize in hospitality management & food service management worldwide.Administrative Receptionist 1989 – 1999Managed a 100-line AT&T switchboard for retail shops, food courts and duty-free shops. Administered relief assistance as a cashier for employees during scheduled breaks and vacations. Placed requested orders for day-to-day operations.Designed window atmospherics for gift and duty free retailers to increase sales by 20% during holiday shopping seasons.Undertook multiple responsibilities to ensure quality customer service in areas where understaffed. Documented Continental Airlines customer feedback and complaints to identify areas of improvement. Show less