Expertise in Information Security and IT Infrastructure. Main activities:- Implement/Review security rules in Next Generation Firewall (Palo Alto) and PfSense Firewall;- Implement/Review additional protocols and layers of security on network devices (Switches and Wi-Fi Controllers);- Peform Risk Management, define controls and treatment strategies based on security standards and frameworks;- Peform automated vulnerability tests on Web Systems;- Monitor, analyze and block… Show more Expertise in Information Security and IT Infrastructure. Main activities:- Implement/Review security rules in Next Generation Firewall (Palo Alto) and PfSense Firewall;- Implement/Review additional protocols and layers of security on network devices (Switches and Wi-Fi Controllers);- Peform Risk Management, define controls and treatment strategies based on security standards and frameworks;- Peform automated vulnerability tests on Web Systems;- Monitor, analyze and block the flow of suspicious data from servers, services and network users through Firewalls and Open Source Solutions;- Implementation and monitoring of critical projects related to IT Infrastructure, Information Security and Cyber Defense;- Implement and define dashboards for observability of events related to Information Security and cybersecurity;- Develop and Maintain Information Security and Data Privacy Policies;- Develop and continually improve the incident response plan and IT Service continuity plan;- Organize and coordinate "Proofs of Concept” with Information Security solution providers;- Support the Data Protection and Privacy Management Committee of this body;- Peform information security awareness and best practices training;- Guide managers and users on Security Policies and best practices to be applied;- Write processes for acquiring Information Technology Solutions (DOD, ETP and TR);- Peform operational activities in the VMware, Nutanix (Acropolis), Backup solution (Veeam), Antivirus (Kasperky) and Windows Server (AD, GPO, DHCP, WSUS and Radius) environment;- Develop security procedures and practices for systems maintained in private and public cloud; Show less

Responsible for delivering support services and IT infrastructure for the SB Group (Drogarias Farmabem, Emporium Roma and Distribuidora). Main activities:- Plan, coordinate, supervise, guide and control activities related to information technology infrastructure, user support and information security;- Ensure adequate support and service for approximately 60 stores and support for branches in Belém and Porto Velho;- Support in the execution and monitoring of IT projects;

Responsible for delivering support and infrastructure services to the P&G (Procter & Gamble) client. Strongly using ITIL adoptions to service the two Manaus Factories. Main activities:- Coordination of the support team;- Support in the execution and monitoring of IT projects;- Identify problems, define an action plan and provide follow-up to the IT Governance team;- Weekly presentation of indicators and results achieved for the Governance and Operations teams at national… Show more Responsible for delivering support and infrastructure services to the P&G (Procter & Gamble) client. Strongly using ITIL adoptions to service the two Manaus Factories. Main activities:- Coordination of the support team;- Support in the execution and monitoring of IT projects;- Identify problems, define an action plan and provide follow-up to the IT Governance team;- Weekly presentation of indicators and results achieved for the Governance and Operations teams at national level;- Point of contact for scheduling regional teams to resolve problems and demands outside the scope of the service;- Provide reports and data for the Information Security audit;- Monitoring of occurrences, SLA performance and quality of service delivery;- Responsible for the purchase order (PO) of computers for IT projects;- Payment of local suppliers and budget control;- Ensure accuracy in hardware inventories and software licensing;- Manage the inventory of IT assets with the tax sector;- Ensure that safety and service operations checklists are carried out;- Provide feedback and updates to the client about services, projects and escalation point; Show less

Responsible for delivering support and infrastructure services to the P&G (Procter & Gamble) client. Strongly using ITIL adoptions to service the two Manaus Factories. Main activities:- Coordination of the support team;- Support in the execution and monitoring of IT projects;- Identify problems, define an action plan and provide follow-up to the IT Governance team;- Weekly presentation of indicators and results achieved for the Governance and Operations teams at national… Show more Responsible for delivering support and infrastructure services to the P&G (Procter & Gamble) client. Strongly using ITIL adoptions to service the two Manaus Factories. Main activities:- Coordination of the support team;- Support in the execution and monitoring of IT projects;- Identify problems, define an action plan and provide follow-up to the IT Governance team;- Weekly presentation of indicators and results achieved for the Governance and Operations teams at national level;- Point of contact for scheduling regional teams to resolve problems and demands outside the scope of the service;- Provide reports and data for the Information Security audit;- Monitoring of occurrences, SLA performance and quality of service delivery;- Responsible for the purchase order (PO) of computers for IT projects;- Payment of local suppliers and budget control;- Ensure accuracy in hardware inventories and software licensing;- Manage the inventory of IT assets with the tax sector;- Ensure that safety and service operations checklists are carried out;- Provide feedback and updates to the client about services, projects and escalation point; Show less

Responsible for delivering support services and IT infrastructure for the SB Group (Drogarias Farmabem, Emporium Roma and Distribuidora). Main activities:- Plan, coordinate, supervise, guide and control activities related to information technology infrastructure, user support and information security;- Ensure adequate support and service for approximately 60 stores and support for branches in Belém and Porto Velho;- Support in the execution and monitoring of IT projects;

Responsible for the IT Infrastructure and Security Information, ensuring the high availability and performance of the environment. Main activities:- Installation and Configuration of Windows and Linux Servers;- Management of the virtualized environment with VMware Vsphere;- Server Consolidation;- Installation, Configuration and Management of the ForeFront TMG 2010 Firewall;- Cisco ASA Firewall Management;- Administration of Exchange Server 2010 mail server;-… Show more Responsible for the IT Infrastructure and Security Information, ensuring the high availability and performance of the environment. Main activities:- Installation and Configuration of Windows and Linux Servers;- Management of the virtualized environment with VMware Vsphere;- Server Consolidation;- Installation, Configuration and Management of the ForeFront TMG 2010 Firewall;- Cisco ASA Firewall Management;- Administration of Exchange Server 2010 mail server;- Deployment and Administration of Active Directory and GPOs;- Deployment and Administration of File Server;- Implementation and Configuration of WEB servers; FTP; DHCP; DNS; Squid;- Deployment and Configuration of SharePoint;- Deployment and Configuration of Symantec Endpoint Manager;- Configuration of network assets;- Remote support on several platforms;- Network Monitoring and Management;- Hardware and Software Inventory;- Documentation of the environment and creation of operational procedures;- Monitoring and Management of IBM Storages (DS5020 and V7000);- IP Surveillance System administration;- Administration of Tivoli Endpoint Manager;- Administration of the BladeCenter H IBM environment;- Implementation of good practices in the Service Center;- Implementation of security policies;- Siemens Telephone Central Administration (HiPath 3800);- Administration of the TEF server (SiTef); Show less

Activities related to Systems Support, Computer Network in a Windows and Linux environment and User support.