At Charles Schwab, I played a critical role in ensuring seamless communication between development teams, product managers, QA, and technical support to streamline the project workflow. Using JIRA, I managed the product backlog, documented user stories, and defined acceptance criteria, ensuring all team members had clear, actionable tasks.I was responsible for creating UML diagrams, including Activity Diagrams, Workflow Diagrams, and wireframes to visually represent project objectives and the final product. Additionally, I coordinated monthly User Acceptance Testing (UAT) with subject matter experts to ensure all requirements were met and applications were defect-free before deployment.As part of my Agile responsibilities, I actively participated in daily Scrum meetings, Sprint Planning, Sprint Retrospectives, and Sprint Demos to track progress, resolve roadblocks, and ensure project alignment. I also maintained detailed Sprint burn-down and burn-up charts, regularly providing status updates to senior managers.My role involved gathering and documenting both functional and non-functional requirements from business owners and stakeholders, translating them into comprehensive Business Requirement Documents (BRDs) and User Stories. I served as a key liaison between the business and technology teams, ensuring the delivery of high-quality solutions that met both user and organizational needs.

At Aetna Health, I played an integral role in bridging the gap between business stakeholders and IT teams to drive project success. I facilitated Stakeholder Joint Application Development (JAD) sessions and conducted in-depth interviews to gather, define, and refine business requirements. I also led meetings with cross-functional project teams to ensure comprehensive communication between business units and IT, providing clarity throughout the project lifecycle.I worked closely with the QA and development teams, creating detailed wireframes and UML diagrams to provide a step-by-step visual understanding of the requirements, which significantly improved the team’s efficiency. My role involved clarifying outstanding questions, identifying potential risks, and ensuring smooth issue resolution during the project timeline.I analyzed, escalated, and resolved technology-related issues for various lines of business (LOBs), providing detailed updates to stakeholders and developing mitigation strategies to ensure key milestones were met. In collaboration with onshore and offshore teams, I helped the organization migrate from Waterfall to Agile methodologies, implementing JIRA as the primary tool for requirement tracking and Agile project management.

As a compliance professional in Capital Markets, I specialized in assisting businesses in their compliance program migration and integration. My expertise includes responding to regulatory inquiries and exams, as well as consulting engagements, to ensure compliance with all applicable SEC regulations.I worked closely with client firms’ General Counsel and Chief Compliance Officer to draft, maintain, and implement all compliance and conflicts of interest policies. This includes developing the firm’s compliance manual, annual compliance review, and policies related to the code of ethics, personal trading, and expense and trade allocations.In my role, I also performed due diligence from technical, business, financial, and legal perspectives. I contribute my ideas to implement firm-wide CRM systems and prepare firm-wide test reports for BDC controls. I then present the results to senior management and coordinate corrective measures where applicable.My experience includes collaborating with lawyers, underwriters, and C-Suite executives to prepare and file with the SEC (S-1, S-4, F-1, 10-K, 10-Q, DEF-14A, Prospectus, etc).Additionally, I have a proven track record of identifying issues through testing and ensuring that appropriate action plans are being developed by the business to correct the deficiencies noted. I have also performed cash management at the asset and vehicle level, including the tracking of equity and income.I am committed to helping businesses maintain regulatory compliance and mitigate risk while achieving their strategic goals. Let’s connect to see how I can help your organization.

As a recruitment professional, I have collaborated with management teams to attract, identify, and place highly qualified candidates for roles critical to operational success. My ability to build and maintain relationships with industry leaders has enabled me to effectively share open job positions and quickly fill key roles, such as the Lead Data Scientist role, which I filled within just two weeks.In addition to identifying top talent, I have a proven track record of acquiring new accounts by negotiating with clients for their business development needs, fees, and retainers. As a 360 recruiter, I manage the entire recruitment lifecycle to deliver a seamless and all-encompassing service that ensures both client and candidate satisfaction.I am committed to staying up-to-date with the latest trends and best practices in recruitment, and I leverage my expertise to provide clients with the highest quality service.

As a sales professional at T-Mobile, I excelled in analyzing daily sales reports and identifying trends to develop effective solutions that met sales goals and increased revenue. My ability to build and sustain productive relationships with clients and store personnel enabled me to efficiently endorse services and products while implementing impactful brand awareness strategies.I acquired and supervised mid-sized business accounts, leveraging my exceptional communication and interpersonal skills to exceed client expectations and achieve business goals. I am committed to staying up-to-date with the latest industry trends and best practices in sales and marketing, and I leveraged my expertise to provide T-Mobile clients with exceptional service and support.Whether you are looking to drive sales, acquire new business, or build lasting relationships with clients, let's connect and discuss how I can help you achieve your goals.

As an Assistant District Manager for a T-Mobile dealer, I played a vital role in contributing towards reaching high KPI for over 30 privately operated T-Mobile locations. I was responsible for overseeing sales, exchanges, and customer complaints, ensuring that all needs were met to deliver exceptional customer experiences.In my role, I established different business strategies to raise customer awareness and drive sales, leveraging my expertise in sales and marketing to implement impactful campaigns. I also recruited and developed a high-performing team, providing guidance, training, and support to ensure that team members achieved their full potential.I am skilled in communicating and negotiating with other small to medium businesses to achieve sizeable sales, and have a proven track record of driving revenue growth through effective partnership building.Whether you are looking to expand your business, optimize your sales strategies, or develop a high-performing team, I am committed to delivering exceptional results and helping you achieve your goals. Let's connect and discuss how I can contribute towards the success of your business.

As an intern at The Possibility Project, a non-profit organization that enables troubled youth to participate in off-Broadway shows, I played an integral role in supporting the organization's mission.During my time at The Possibility Project, I recommended and managed diverse fundraising tactics to help raise funds for the organization's programs. I was also responsible for building a client base by scheduling phone calls, taking notes, and responding to clients promptly with time-sensitive information, leveraging my exceptional communication and interpersonal skills to provide exceptional service and support.In addition, I created monthly budgets and spreadsheets using GiftWorks software, helping to streamline the organization's financial management processes.Working at The Possibility Project was a truly rewarding experience, and I am passionate about supporting organizations that make a positive impact in the community.