Wasim Sama Email and Phone Number
As a Service Delivery Manager at CrucialLogics, I lead and oversee the delivery of IT solutions and services to clients across various industries and domains. I have over seven years of experience in IT and telecommunications, with a strong background in business intelligence (BI) and management information systems (MIS), which enable me to deliver data-driven insights and recommendations to optimize performance and efficiency.I have successfully managed multiple teams and projects, both onshore and offshore, for global clients such as Cisco and Microsoft, using agile methodologies and best practices. I have also developed and maintained strong relationships with key stakeholders, ensuring alignment of expectations, objectives, and deliverables. My mission is to provide exceptional service delivery and customer satisfaction, while fostering a culture of collaboration, innovation, and continuous improvement within my team and organization.
Cruciallogics
View- Website:
- cruciallogics.com
- Employees:
- 19
-
Service Delivery ManagerCruciallogics Aug 2023 - PresentIndia -
Senior Professional 1Capgemini Engineering Sep 2022 - Aug 2023Gurugram, Haryana, IndiaTAC manager for Cisco TAC -
Deputy Manager OperationsConcentrix Jul 2021 - Aug 2022Gurugram, Haryana, IndiaTeam Manager for Microsoft Office 365 Premier support. Simultaneously managed multiple SFB & SPO teams across APAC and EMEA regions. -
Technical Delivery Team Leader - FndBt Apr 2017 - Jul 2021Gurugram, Haryana, India1st line manager for a Team of Network Engineers responsible for Geospatial Recording and Network Inventory of Openreach. Also acted as Team Manager MIS for all of Openreach processes with GBS -
Tech Team LeadQuatrro Dec 2012 - Apr 2017Gurugram, Haryana, IndiaTechnical Team Lead in an inbound Software Support process that provided Technical Support to Home users. -
Solution EngineerQuatrro Dec 2010 - Dec 2012Gurugram, Haryana, IndiaFront line staff in an Inbound Voice Process that provided Technical Support to Home users. Was responsible for sales and issue resolution.
Wasim Sama Education Details
-
Electronics And Communications Engineering
Frequently Asked Questions about Wasim Sama
What company does Wasim Sama work for?
Wasim Sama works for Cruciallogics
What is Wasim Sama's role at the current company?
Wasim Sama's current role is Service Delivery Manager @ CrucialLogics.With over a decade of industry experience across functions such as Operations, MI & BI, Training & Sales in ITeS, TeleCom, HelpDesk & Cyber security sectors..
What schools did Wasim Sama attend?
Wasim Sama attended Laxmi Devi Institute Of Engineering & Technology,alwar.
Who are Wasim Sama's colleagues?
Wasim Sama's colleagues are Cijo Varghese, Ashutosh Jangid, Marco Poloni, Jerin Joseph, Pmp® Csm®, Mahima Sharma, Yasoob Hasan, Fadoua Doghmane 🍉.
Not the Wasim Sama you were looking for?
-
Wasim Sama
Gurugram -
1gmail.com
1 (898)-0XXXXXXX
-
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial