Wasim Sama
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Wasim Sama Email & Phone Number

Service Delivery Manager @ CrucialLogics.With over a decade of industry experience across functions such as Operations, MI & BI, Training & Sales in ITeS, TeleCom, HelpDesk & Cyber security sectors. at CrucialLogics
Location: South Delhi, Delhi, India 6 work roles 1 school
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Role
Service Delivery Manager @ CrucialLogics.With over a decade of industry experience across functions such as Operations, MI & BI, Training & Sales in ITeS, TeleCom, HelpDesk & Cyber security sectors.
Location
South Delhi, Delhi, India
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Wasim Sama is listed as Service Delivery Manager @ CrucialLogics.With over a decade of industry experience across functions such as Operations, MI & BI, Training & Sales in ITeS, TeleCom, HelpDesk & Cyber security sectors. at CrucialLogics, a company with 19 employees, based in South Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Wasim Sama.

Wasim Sama previously worked as Service Delivery Manager at Cruciallogics and Senior Professional 1 at Capgemini Engineering. Wasim Sama holds Bachelor Of Engineering - Be, Electronics And Communications Engineering from Laxmi Devi Institute Of Engineering & Technology,Alwar.

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Email format at CrucialLogics

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CrucialLogics

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Profile bio

About Wasim Sama

As a Service Delivery Manager at CrucialLogics, I lead and oversee the delivery of IT solutions and services to clients across various industries and domains. I have over seven years of experience in IT and telecommunications, with a strong background in business intelligence (BI) and management information systems (MIS), which enable me to deliver data-driven insights and recommendations to optimize performance and efficiency.I have successfully managed multiple teams and projects, both onshore and offshore, for global clients such as Cisco and Microsoft, using agile methodologies and best practices. I have also developed and maintained strong relationships with key stakeholders, ensuring alignment of expectations, objectives, and deliverables. My mission is to provide exceptional service delivery and customer satisfaction, while fostering a culture of collaboration, innovation, and continuous improvement within my team and organization.

Current workplace

Wasim Sama's current company

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CrucialLogics
Cruciallogics
Service Delivery Manager @ CrucialLogics.With over a decade of industry experience across functions such as Operations, MI & BI, Training & Sales in ITeS, TeleCom, HelpDesk & Cyber security sectors.
toronto, ontario, canada
Employees
19
AeroLeads page
6 roles

Wasim Sama work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager

Current

India

Aug 2023 - Present

Senior Professional 1

Gurugram, Haryana, India

TAC manager for Cisco TAC

Sep 2022 - Aug 2023

Deputy Manager Operations

Gurugram, Haryana, India

Team Manager for Microsoft Office 365 Premier support. Simultaneously managed multiple SFB & SPO teams across APAC and EMEA regions.

Jul 2021 - Aug 2022

Technical Delivery Team Leader - Fnd

Bt

Gurugram, Haryana, India

1st line manager for a Team of Network Engineers responsible for Geospatial Recording and Network Inventory of Openreach. Also acted as Team Manager MIS for all of Openreach processes with GBS

Apr 2017 - Jul 2021

Tech Team Lead

Gurugram, Haryana, India

Technical Team Lead in an inbound Software Support process that provided Technical Support to Home users.

Dec 2012 - Apr 2017

Solution Engineer

Gurugram, Haryana, India

Front line staff in an Inbound Voice Process that provided Technical Support to Home users. Was responsible for sales and issue resolution.

Dec 2010 - Dec 2012
Team & coworkers

Colleagues at CrucialLogics

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1 education record

Wasim Sama education

FAQ

Frequently asked questions about Wasim Sama

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What company does Wasim Sama work for?

Wasim Sama works for CrucialLogics.

What is Wasim Sama's role at CrucialLogics?

Wasim Sama is listed as Service Delivery Manager @ CrucialLogics.With over a decade of industry experience across functions such as Operations, MI & BI, Training & Sales in ITeS, TeleCom, HelpDesk & Cyber security sectors. at CrucialLogics.

Where is Wasim Sama based?

Wasim Sama is based in South Delhi, Delhi, India while working with CrucialLogics.

What companies has Wasim Sama worked for?

Wasim Sama has worked for Cruciallogics, Capgemini Engineering, Concentrix, Bt, and Quatrro.

Who are Wasim Sama's colleagues at CrucialLogics?

Wasim Sama's colleagues at CrucialLogics include Fadoua Doghmane 🍉, Jalaj Singh, Stephen T., Cijo Varghese, and Felipe Tavares.

How can I contact Wasim Sama?

You can use AeroLeads to view verified contact signals for Wasim Sama at CrucialLogics, including work email, phone, and LinkedIn data when available.

What schools did Wasim Sama attend?

Wasim Sama holds Bachelor Of Engineering - Be, Electronics And Communications Engineering from Laxmi Devi Institute Of Engineering & Technology,Alwar.

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