• Ensure the effectiveness of the aviation safety program and data collection in the region; • Perform aviation safety and quality monitoring; • Maintain an up to date safety management information system and ECCAIRS database;• Collect, coordinate, administrate and handle incident and occurrence reports related to Humanitarian Air Service operations and carriers based or operating In the region; • Identify aviation safety hazards and ensure that accurate reporting and internal quality control systems are in place and that all relevant records are maintained; • Ensure entering all received occurrences in ECCAIRS database as per the work instructions• Perform occurrences risk assessment within ECCAIRS• Archiving occurrences actual reports within ECCAIRS• Perform follow-up and analysis of occurrences using Trend monitoring , Deep Treatment (single occurrence – investigative needs), Precursor detection (data mining), Safety Risk assessment & classification (prioritization of oversight) , Statistics , Standard reports and analysis workbenches and Remedial action monitoring • Perform WFP internal investigation for accidents and serious incident and complete analysis with tangible recommendations

Teaching Calculus for 3 sessions a total of 150 Students.

Teaching undergraduate students. Taught Introduction to IT, Introduction to Multimedia.

Introduction to IT elective course lecturer. Teaching and mentoring 70 students on IBM Compatible PCs, Windows XP, and Microsoft office 2007.Introduction to Multimedia. Teaching and mentoring 30 students on Paint Shop Pro9, Wave Pad, Windows Movie maker, and Dream weaver.

Team Lead duties, such as employee schedules, teams coordination and meetings, generating management reports, and insuring smart Center success. Performed tasks lead to meet the projected metrics such as ( Customer satisfaction, parts replacement accuracy, first time fix, and others)Taught and coached agents on ways to achieve and exceed Net Satisfaction Indices. Case project management. Insured deriving technical resolutions and assigned various teams in conjunction with vendors such as Intel, AMD to deal with cases as projects. Auditor-in-charge of audits in a case project management capacity. Wrote and presented reports. Participated in audit conferences. Analyze information, business processes and new systems. World Wide System X Senior technical lead. Provided senior technical support for System X ( Highend, Midrange and entry), Blade Center ( E, HT, S chassis, Blades JS xx, HSxx, LSxx Families), SAN ( SCSI, Fiber, SAS/Sata), IBM Serveraid HW Microsoft clustering.2002-2004 Primary Health Care Initiatives

Introduction to IT, and Health Care management Software Instructor. Taught and mentored 1400 Health Center employees on Windows 2000,XP, and Microsoft office 2000, Networking, and Health Care Management application.

Taught Microsoft Certified System Engineer 2000 track for a 12 students class.

Supervised computer networks for the computer laboratory that consisted of 32 PCs, built a networked and configured internet sharing trough ISA server.