Possible rewritten summary:Customer service is my passion and expertise, with over eight years of experience in providing exceptional service to diverse clients. I have a Bachelor of Commerce degree from CMJ University, and I have honed my skills in marketing communication and process improvement through various roles and projects.Most recently, I was a Senior Customer Service Representative at Zoomcar, where I handled high-volume calls and emails, monitored and responded to social media escalations, and handled CEO and management escalations. I improved user productivity and efficiency through system training and support, and supported teams in continuous delivery of quality products and services. I also worked as a Senior Sales Executive at NoBroker.com, where I applied my active listening and communication skills to generate leads and close deals. I am always eager to learn new skills and take on new challenges in the customer service domain.
Listed skills include Business Development, Customer Satisfaction, Customer Service, Team Management, and 8 others.