Wasiu Adekanye Rasheed, Aca
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Wasiu Adekanye Rasheed, Aca Email & Phone Number

Zonal Service Manager at Unity Bank Plc at Unity Bank Plc
Location: Abuja, Federal Capital Territory, Nigeria 13 work roles 3 schools
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Current company
Role
Zonal Service Manager at Unity Bank Plc
Location
Abuja, Federal Capital Territory, Nigeria
Company size

Who is Wasiu Adekanye Rasheed, Aca? Overview

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Quick answer

Wasiu Adekanye Rasheed, Aca is listed as Zonal Service Manager at Unity Bank Plc at Unity Bank Plc, a company with 1574 employees, based in Abuja, Federal Capital Territory, Nigeria. AeroLeads shows a matched LinkedIn profile for Wasiu Adekanye Rasheed, Aca.

Wasiu Adekanye Rasheed, Aca previously worked as Zonal Service Manager - Abuja and North Central at Unity Bank Plc and Zonal Service Manager at Unity Bank Plc. Wasiu Adekanye Rasheed, Aca holds Bachelor Of Science - B.Sc, Accounting And Finance, Second Class Upper Division from University Of Jos.

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Email format at Unity Bank Plc

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Unity Bank Plc

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Profile bio

About Wasiu Adekanye Rasheed, Aca

A highly resourceful and solution driven Chartered Accountant with over 15 years progressive experience in delivering optimal service and value in Financial Management and Administrative related engagements. Well versed in the vicinity of Banking Operations, Customer Service and Administrative Procedures with the ability to grasp new concepts swiftly and adapt to changing business needs. Displays confidence in roles which require high level of diligence, strong team work and thrives in highly challenging working environments.Selected Achievements:• Exceeded all Key Performance Indicators [KPIs] surpassing all designated targets• Revamped operational processes to improve productivity and efficiency• Researched and implemented the initiatives that optimized service delivery as well as identified new measures which enhanced the efficiency of operations with best practices• Promptly investigated all acts of misconducts, indiscipline and breach of corporate procedures• Effectively handled complex and escalated customer service challenges from staff and follow up on aggrieved customer until satisfaction is achieved to prevent loss of patronage• Turned Lafia and Minna branches of FCMB from their comatose states to viability through enhanced service delivery• Consistent Error Free branch for FCMB Central Processing Centre• Received the Best Performing Staff Nomination/Award in the Region• Increased the customer base of Unity Bank, Minna by 40% within a space of 2 years• Received the Quarterly Highest Card Activation Award/Reward• Improved branch deposit mobilization• Surpassed branch target on customers’ onboarding• Timely and efficient delivery on Banks/regulatory authorities major projects• Ensured Zero Regulatory Infraction and Zero Fraud Tolerance/Error Rates

Listed skills include Microsoft Office, Presentation Skills, Microsoft Excel, Conflict Resolution, and 9 others.

Current workplace

Wasiu Adekanye Rasheed, Aca's current company

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Unity Bank Plc
Unity Bank Plc
Zonal Service Manager at Unity Bank Plc
lagos, lagos, nigeria
Website
Employees
1574
AeroLeads page
13 roles · 18 years

Wasiu Adekanye Rasheed, Aca work experience

A career timeline built from the work history available for this profile.

Zonal Service Manager - Abuja And North Central

Current

Abuja, Federal Capital Territory, Nigeria

Apr 2023 - Present

Zonal Service Manager

Plateau-Nasarawa-Benue Cluster

  • Visitation and inspection of branches
  • Resolution of issues and escalation as appropriate
  • Coordination and management of branch activities as well as staffing
  • Information dissemination as well as coordination and anchoring of training
  • Collation and review of monthly branch proof of accounts and dud cheque reports
  • Organising of training, meeting and test of competence for the cluster
Jul 2018 - Apr 2023

Branch Service Manager

Paiko Road Branch (Minna Regional Office)

  • Oversee all operational activities in the branch
  • Authorize, coordinate and supervise Cash/Teller, Customer Service, Fund Transfer, Clearing and Administrative Units activities/processes
  • Act in Branch Manager’s capacity when the need arises
  • Coordinate and manage Cash position of branches in Minna cluster
  • Liaise with Central CMU in managing the Bank’s liquidity
  • Oversee responsibility on branches in Minna cluster
Oct 2014 - Jul 2018

Zonal Service Manager (Relief)

Abuja Satellite And Niger State Branches

  • Visitation and inspection of branches
  • Resolution of issues and escalation as appropriate
  • Coordination and management of branch activities as well as staffing
  • Information dissemination as well as coordination and anchoring of training
  • Collation and review of monthly branch proof of accounts and dud cheque reports
  • Approval of profile changes on ERP and creation requests on Remita, corporate pay by email
Mar 2018 - Apr 2018

Customer Service Manager

Minna Branch, Niger State

  • Supervise activities of operations of staff to ensure timely and efficient service delivery to customers
  • Manage customers’ database accounts, perform customer verification and process applications
  • Ensure effective/efficient implementation of bank-wide policies with respect to branch operations
  • Ensure proper documentation for all transactions and authorize transactions within approval limits
  • Ensure branch ATMs are functional at all times and timely escalation of faults for resolution
  • Ensure effective branch cash management – no cash outs, adherence to COP limits (obtain necessary approvals for excess), prompt evacuations, etc
Feb 2011 - Sep 2014

Relief Regional Support Officer

Abuja & North Central Region

  • Dissemination of information to the branches
  • Coordination of branches in the region as may be directed by ROH
  • Collation and remittance of reports for the region
  • Proper handling of branches issues and challenges to augment effective operation
  • Seek out and maximize opportunities for account growth
  • Protect bank operations by maintaining confidentiality of all financial information
2008 - 2014 ~6 yrs

Branch Head Of Operations

Lafia Branch, Nasarawa State

  • Effective implementation of Bank-wide policies with respect to branch operations
  • Supervision of activities of operations staff to ensure timely and efficient service delivery
  • Maintain accurate and clear documentation for operational procedures and activities
  • Build strong relationship by addressing customer issues and complaints in a timely manner
  • Preparation of daily and weekly call plans and memos
  • Ensure Zero Regulatory Infraction, Fraud Tolerance/Error Rate
Mar 2009 - Jan 2011

Cash Officer

Lafia Branch

  • Supervise Tellers daily activities and large payments
  • Authorize all transactions above Tellers limit and evacuate cash from tellers intermittently
  • Monitor and maintain branch daily liquidity requirements
  • Review departmental cash register and ensure conformance to system
  • Ensure branch ATMs are functional at all times and timely escalation of faults for resolution
  • Act as a back-up to Head of Operations and relief Head of Operations
Nov 2008 - Feb 2009

Head Teller

Oceanic Bank International

Lokoja, Kogi State

Oct 2005 - Jan 2008

Assistant Accountant

Ronsberger Nigeria Limited

Abuja

Jul 2005 - Sep 2005
Team & coworkers

Colleagues at Unity Bank Plc

Other employees you can reach at unitybankng.com. View company contacts for 1574 employees →

3 education records

Wasiu Adekanye Rasheed, Aca education

Bachelor Of Science - B.Sc, Accounting And Finance, Second Class Upper Division

National Diploma - Nd, Accounting And Finance, Upper Credit

Federal Polytechnic Bida
FAQ

Frequently asked questions about Wasiu Adekanye Rasheed, Aca

Quick answers generated from the profile data available on this page.

What company does Wasiu Adekanye Rasheed, Aca work for?

Wasiu Adekanye Rasheed, Aca works for Unity Bank Plc.

What is Wasiu Adekanye Rasheed, Aca's role at Unity Bank Plc?

Wasiu Adekanye Rasheed, Aca is listed as Zonal Service Manager at Unity Bank Plc at Unity Bank Plc.

Where is Wasiu Adekanye Rasheed, Aca based?

Wasiu Adekanye Rasheed, Aca is based in Abuja, Federal Capital Territory, Nigeria while working with Unity Bank Plc.

What companies has Wasiu Adekanye Rasheed, Aca worked for?

Wasiu Adekanye Rasheed, Aca has worked for Unity Bank Plc, First City Monument Bank Limited, Oceanic Bank International, Ronsberger Nigeria Limited, and Urban Shelter Limited.

Who are Wasiu Adekanye Rasheed, Aca's colleagues at Unity Bank Plc?

Wasiu Adekanye Rasheed, Aca's colleagues at Unity Bank Plc include Kabir Olumoh, Okechukwu Chigozie, Celine Haman, Salisu Abubakar Sadiq, and Habakkuk Bwakarshak.

How can I contact Wasiu Adekanye Rasheed, Aca?

You can use AeroLeads to view verified contact signals for Wasiu Adekanye Rasheed, Aca at Unity Bank Plc, including work email, phone, and LinkedIn data when available.

What schools did Wasiu Adekanye Rasheed, Aca attend?

Wasiu Adekanye Rasheed, Aca holds Bachelor Of Science - B.Sc, Accounting And Finance, Second Class Upper Division from University Of Jos.

What skills is Wasiu Adekanye Rasheed, Aca known for?

Wasiu Adekanye Rasheed, Aca is listed with skills including Microsoft Office, Presentation Skills, Microsoft Excel, Conflict Resolution, Interpersonal Communication, Organizational Leadership, Team Management, and Customer Service.

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