As a dedicated Test Manager at Bank Danamon, I play a pivotal role in ensuring the seamless transition of our treasury systems. The main responsisbilities are:● Orchestrating the Testing Strategy.● Crafting and implementing detailed testing plans, including Project Test Plan, Data Migration Test Plan, SIT Plan, and UAT Plan.● Perform test executions.● Generating comprehensive testing reports.In this dynamic role, I collaborate with various business units, consolidating… Show more As a dedicated Test Manager at Bank Danamon, I play a pivotal role in ensuring the seamless transition of our treasury systems. The main responsisbilities are:● Orchestrating the Testing Strategy.● Crafting and implementing detailed testing plans, including Project Test Plan, Data Migration Test Plan, SIT Plan, and UAT Plan.● Perform test executions.● Generating comprehensive testing reports.In this dynamic role, I collaborate with various business units, consolidating inputs to ensure a comprehensive and effective testing approach. My work extends beyond internal coordination to maintaining effective relationships with project vendors, fostering a collaborative environment for project success. Show less

● Led two high-performing teams, the Data Engineer team and the IT Service Management team, driving their success and fostering a culture of excellence and collaboration.● Spearheaded the establishment and development of the company's data infrastructure, leveraging cutting-edge technologies and implementing best practices to ensure efficient and reliable data processing.● Pioneered the creation of data products, working closely with stakeholders to identify business needs and translate… Show more ● Led two high-performing teams, the Data Engineer team and the IT Service Management team, driving their success and fostering a culture of excellence and collaboration.● Spearheaded the establishment and development of the company's data infrastructure, leveraging cutting-edge technologies and implementing best practices to ensure efficient and reliable data processing.● Pioneered the creation of data products, working closely with stakeholders to identify business needs and translate them into innovative data-driven solutions that drive value and improve decision-making processes.● Implemented a highly successful IT service desk, achieving a 99% SLA (Service Level Agreement) and providing efficient and effective support to internal users, enhancing productivity and user satisfaction.● Cultivated and maintained relationships with third-party vendors, ranging from service providers to strategic technology partners, ensuring seamless collaboration, vendor performance management, and successful delivery of services and solutions.● Fostered cross-functional collaboration, working closely with different teams and departments to streamline operations, optimize workflows, and increase overall organizational efficiency. Show less

● Headed the QA department, successfully transforming a previously unassertive team into an energetic and confident group. Implemented strategies to boost team morale, foster effective communication, and enhance overall performance.● Built a resilient QA team by recruiting and developing skilled professionals, aligning their strengths with project requirements, and fostering a collaborative and supportive work environment.● Spearheaded the establishment of incident management practices… Show more ● Headed the QA department, successfully transforming a previously unassertive team into an energetic and confident group. Implemented strategies to boost team morale, foster effective communication, and enhance overall performance.● Built a resilient QA team by recruiting and developing skilled professionals, aligning their strengths with project requirements, and fostering a collaborative and supportive work environment.● Spearheaded the establishment of incident management practices within the QA team, ensuring efficient identification, escalation, and resolution of issues, resulting in improved software quality and enhanced customer satisfaction.● Explored the possibilities of implementing testing automation, recognizing the potential for increased efficiency and effectiveness in testing processes. Conducted research, evaluated tools and technologies, and initiated pilot projects to demonstrate the value of automation.● Collaborated with stakeholders across the organization, including development teams and project managers, to define and implement best practices for testing processes, ensuring adherence to industry standards and driving continuous improvement.● Introduced a culture of innovation and continuous learning within the QA team, encouraging exploration of new technologies, methodologies, and approaches to enhance testing effectiveness and efficiency.● Initiated ISO 27001 certifications and audit activities as a side-task, implementing robust information security practices and ensuring compliance with industry standards. Show less

● Developed and implemented a comprehensive IT business plan aligned with the overall company's business objectives, effectively translating strategic goals into actionable technology initiatives.● Consolidated projects across departments and stakeholders, fostering collaboration and ensuring the seamless execution of technology projects.● Cultivated strong relationships with supporting service providers, optimizing partnerships and enhancing service delivery.● Managed IT resources… Show more ● Developed and implemented a comprehensive IT business plan aligned with the overall company's business objectives, effectively translating strategic goals into actionable technology initiatives.● Consolidated projects across departments and stakeholders, fostering collaboration and ensuring the seamless execution of technology projects.● Cultivated strong relationships with supporting service providers, optimizing partnerships and enhancing service delivery.● Managed IT resources efficiently, allocating and optimizing budgets, staffing, and infrastructure to drive operational effectiveness.● Led end-to-end IT recruitment processes, attracting top talent and building high-performing teams.● Oversaw IT operations, ensuring the stability, security, and reliability of systems and networks.● Spearheaded ISO 27001 certifications and audit activities, implementing robust information security practices and ensuring compliance with industry standards.● Took charge of release management, coordinating the seamless deployment of software updates and enhancements while minimizing disruptions and downtime. Show less

● Delivered valuable insights to the management team regarding IT risk, compliance, and operations, enabling informed decision-making and proactive mitigation of potential risks.● Orchestrated release management activities, ensuring smooth and efficient deployment of software updates and enhancements across various environments.● Collaborated closely with IT, Product, and Customer Support teams to resolve production issues promptly, minimizing downtime and enhancing customer… Show more ● Delivered valuable insights to the management team regarding IT risk, compliance, and operations, enabling informed decision-making and proactive mitigation of potential risks.● Orchestrated release management activities, ensuring smooth and efficient deployment of software updates and enhancements across various environments.● Collaborated closely with IT, Product, and Customer Support teams to resolve production issues promptly, minimizing downtime and enhancing customer satisfaction.● Led cross-functional teams in troubleshooting and resolving complex technical issues, leveraging strong communication and problem-solving skills to drive effective resolutions.● Implemented robust incident management processes, ensuring timely identification, escalation, and resolution of IT incidents to minimize impact on business operations.● Maintained a thorough understanding of industry best practices and regulatory requirements, applying this knowledge to ensure compliance with relevant standards and regulations. Show less

● Established and implemented IT Testing Management best practices, optimizing testing processes and ensuring the delivery of high-quality software solutions.● Nurtured relationships with young and talented developers, fostering an environment of collaboration, knowledge sharing, and continuous learning.● Adapted and embraced new technologies, staying up-to-date with emerging trends and integrating them into projects to drive innovation and efficiency.● Incorporated project… Show more ● Established and implemented IT Testing Management best practices, optimizing testing processes and ensuring the delivery of high-quality software solutions.● Nurtured relationships with young and talented developers, fostering an environment of collaboration, knowledge sharing, and continuous learning.● Adapted and embraced new technologies, staying up-to-date with emerging trends and integrating them into projects to drive innovation and efficiency.● Incorporated project management concepts into IT practices, leveraging methodologies such as Agile or Scrum to improve project delivery and enhance team productivity.● Encouraged a culture of adaptability and flexibility, promoting the adoption of new tools and techniques to streamline workflows and achieve better outcomes.● Actively sought opportunities for process improvement, identifying areas for optimization and implementing changes to increase efficiency and effectiveness. Show less

● Demonstrated adaptability and quick integration into new environments, collaborating effectively with colleagues, long-term vendors, and stakeholders across various departments.● Played a pivotal role as Testing Manager in major projects at PTBC, taking charge of testing activities and ensuring successful project outcomes.● Led a testing team in delivering System Integration Testing (SIT) and User Acceptance Testing (UAT) for the migration of the Finance System in 2016, ensuring… Show more ● Demonstrated adaptability and quick integration into new environments, collaborating effectively with colleagues, long-term vendors, and stakeholders across various departments.● Played a pivotal role as Testing Manager in major projects at PTBC, taking charge of testing activities and ensuring successful project outcomes.● Led a testing team in delivering System Integration Testing (SIT) and User Acceptance Testing (UAT) for the migration of the Finance System in 2016, ensuring smooth transitions and minimal disruptions.● Managed Performance Testing, overseeing projects that required performance assessment. ● Developed comprehensive Performance Testing Strategies, executed tests, analyzed results, generated reports, and provided recommendations for performance optimization.● Accountable for managing Testing Environments, ensuring the availability of well-prepared environments and maintaining up-to-date data and application versions for Project Teams.● Leveraged PTBC's focus on productivity, employing efficient testing methodologies and processes to enhance the management and delivery of each testing phase in projects. Show less

● Held accountability for ensuring the availability of BNI's E-Channel Banking and electronic wallet payment system, effectively maintaining seamless operations and meeting customer demands.● Functioned as a Tier-2 specialist in Problem Management, taking ownership of escalated issues after initial handling by the Service Management Team. Assessed the severity and complexity of problems and proposed appropriate solutions, ranging from quick fixes to permanent resolutions.● Generated… Show more ● Held accountability for ensuring the availability of BNI's E-Channel Banking and electronic wallet payment system, effectively maintaining seamless operations and meeting customer demands.● Functioned as a Tier-2 specialist in Problem Management, taking ownership of escalated issues after initial handling by the Service Management Team. Assessed the severity and complexity of problems and proposed appropriate solutions, ranging from quick fixes to permanent resolutions.● Generated classified data for reports and problem handling, providing accurate and insightful information to support decision-making processes and improve overall problem resolution.● Successfully operated in shifts and maintained 24/7 on-call availability, ensuring uninterrupted access to BNI's Internet Banking, SMS Banking, and middleware applications.● Demonstrated strong problem-solving skills and a keen attention to detail, proactively addressing technical issues and minimizing downtime to optimize service availability and customer satisfaction. Show less

● Played a pivotal role in testing phases of BNI's SOA and SMS Banking projects, ensuring that development deliverables meet the specified requirements. Oversaw source code management, system parameters management, and analyzed system architecture to ensure smooth and efficient testing processes.● Supervised test script and document writers, providing guidance and support to ensure accurate and comprehensive test coverage. Organized testers and coordinated integration tests, validating the… Show more ● Played a pivotal role in testing phases of BNI's SOA and SMS Banking projects, ensuring that development deliverables meet the specified requirements. Oversaw source code management, system parameters management, and analyzed system architecture to ensure smooth and efficient testing processes.● Supervised test script and document writers, providing guidance and support to ensure accurate and comprehensive test coverage. Organized testers and coordinated integration tests, validating the functionality and reliability of critical and new applications.● Conducted user acceptance tests, collaborating with stakeholders to validate system readiness and gather feedback for further improvements. Prepared production-ready packages, ensuring seamless deployment of applications into the live environment.● Assisted the operation division in application delivery and parameter maintenance, ensuring the timely deployment of software updates and effective parameter management.● Managed a team of two software testers and mentored two junior team members, effectively allocating workload and fostering professional growth and development within the team.● Actively contributed as a member of BNI's Disaster Recovery team, taking responsibility for maintaining an updated and disaster-ready SOA environment. Implemented measures to ensure system resilience and continuity in the face of potential disruptions. Show less

As a Junior Programmer, primarily done card management, develop fixes for core applications and reporting applications in COBOL.Develop BNI's baseline core application for transaction notification via SMS.

Worked on a project of developing a warehouse and logistic software under .NET framework.