Jean Watanya Email & Phone Number

Service designer and user researcher working with public sectors such as GDS, NHS, and local councils. I also worked for a private sector, battery technology company. We deliver digital products and services through agile, user-centred approaches. My roles and responsibilities are- User research, user interview and testing- Identify competitors to examine the marketing-led design strategy- Service and user journey mapping- Insights analysis and prioritisation - Sketching and prototyping- Facilitating workshop- Storytelling and visual communication

Bangkok City, Thailand

I found a clothing label based in Bangkok in 2018. The brand provides a bespoke service and ready-to-wear. We started as an Ecommerce and expanded to retails. Amour focuses on good quality designs to last long and flexibility to wear and match our pieces on any occasions.My roles :- A fashion designer and creative director of the brand- the chief operating officer overseeing the day-to-day business- Brand identity and graphic design.- Stylist and director for the photoshoot- Business strategist and online marketing- Create narrative and content for the brand- Plan business strategy & sustainable development

Manchester, England, United Kingdom

Creative and Graphic designer for the health and nutrition brands. Most projects focus on customer experience over digital platforms.- Develop designs and creative work- Deliver creative direction, strategies, and ads campaigns- Create visual assets across digital channels and physical stores - Work closely with marketing and Brands- Packaging designs for health & nutrition products- Participated in workshops with the brand’s strategy team, learned about ads campaigns and strategic thinking

London, England, United Kingdom

The 5-month period of a service design competition initiated by Philips Experience Design and co-organised with SERVICE DESIGN DAYS, in partnership with IBM and the Ellen MacArthur Foundation (EMF)A team project designing a service to improve the heart health of low-income parents who don’t have time and budget to eat healthy as prevention before reaching heart health problemsMy role :- Design research, desk research, ethnography research, and on-site interviews- Led visual design and service's art direction through graphic design, UX/UI design for the service outcome, submissions, and presentations.- Conducted service design methodologies like insights mapping and brainstorming.- Facilitated co-design sessions with target users and stakeholders.

Sathon, Bangkok City, Thailand

- 2 years of experience as an interior architect at a Bangkok-based design practice. I participated in several projects from small scales: such as; furniture design and a bar, to larger scales like hotels and learning centre.- Interior design: worked closely and co-designed with a design director- 3D rendering, 3D modelling, CAD and construction drafting, hand drawings and sketches- Associated management; contact with material & system suppliers and clientsHighlighted responsible projects :1 Niko The Secret Bar2 SALA Samui Chaweng Beach Resort Beachfront3 Samyan Co-op

Tokyo, Japan

- Participated in several projects like housing, hospital, and competition. - Making physical models for an interior of the hospital, urban context buildings, structure of the roadside station and community centre- Visualising and drawing an digital illustration for a competition project- Joined the final project presentation of 4th-year students of Tokyo City University

Master Of Arts - Ma, Service Design, Distinction

MA Service Design graduate from London College of Communication. I've participated in projects using user-centred approaches and service.

Master Of Arts - Ma, Service Design

Bachelor Of Architecture - Barch, Interior Architecture