I lead our team of national and regional support officers across Great Britain and am also the main point of contact for our members in the East Midlands and Anglia. I am also our contact for train operators community rail liaison in these regions.Our regions team provide a wide range of support and advice to our community rail partnership members and station groups on planning, project delivery, funding and ensuring consistency in community rail support. Together we help our members do amazing local things involving lovely volunteers, redeveloping unused spaces in stations and promoting the benefits of rail as a sustainable way to travel.My background in small group support and use of digital within the voluntary and community sector is particularly beneficial for our members in this role.

Helping Community Rail Partnerships, charities and social enterprises do amazing local things involving lovely volunteers, redeveloping unused spaces in stations and promoting the benefits of rail as a sustainable way to travel.

Offering freelance support and training to voluntary sector organisations in digital skills and use of social media.I am able to provide:- full day and part day training on basic social media, social media planning and effective use- training on specific social media websites such as Twitter, YouTube, Facebook etc- one to one coaching with organisations about making best use of the Digital On Line World- running social media surgeries- identifying digital tools to help build productive organisations such as Eventbrite and Mailchimp- Wordpress development and training delivery I have worked with many organisations in the sector, but always have a space to work with the local CVS or Infrastructure Organisations who provide a vital role in joining local support to national policy.

Working on the DoH Connecting Care project. Helping staff and residents of charity & non-profit care homes to develop their understanding of current technology and awareness of the many care related and other digital innovations available for them. Looking at people first, encouraging sharing, not reinventing the wheel and making technology work for good.

Increasing the use of e-learning through the Learning Pool products for Charities and Communities.Developing new ideas and content to help the voluntary sector learn.Looking for ways to blend on and off-line learning through social media for the sectorAlways have my heart in the role for Infrastructure Organisations and the need for a national network of well supported and well resourced CVSs

Providing support and training on technology and social media to support provider organisations across the East Midlands.Developing models of support to enable organisations to be able to use the Internet in their work with local communities.

National ICT development officer at NAVCA and project co-ordinator for nine regionally-based champions for ICT.Helping to ensure that ICT plays a positive role in sustaining a strong and effective third sector in local support and development organisations.Developing resources and providing signposting so that organisations can use technology more efficiently and effectively. Not promoting technology for its own sake but making sure it is tailored to reflect people’s own needs.Raising awareness at NAVCA and for its membership about how social media can help organisations listen, communicate, collaborate and work smarter.

Managed a programme to collect and refurbish redundant IT equipment.Training of long-term unemployedComputers passed to charities at low cost

Fully system testing and updating Asda IT systems for Year 2000 compliance

Developing retail finance IT systems and ongoing systems support including bug-fix and help-desk IT systems queries.

Worked as part of team at BACG (later became Armature) designing & customising a warehouse logistics IT system for Waitrose RDCs at Bracknell & Brinklow. Roles included meeting with customers & end-users to determine requirements, feeding this back to programmers in Leeds and delivering the finished systems for user testing & implementation.The systems covered a wide range of ambient & fresh warehouse functions including purchasing, supplier delivery scheduling, racking, letdown & picking.

Full range of ICT experience from Trainee Programmer to Systems Designer.Also included providing 24 / 7 on call support for CWS supply chain & warehousing systems