Elizabeth Watson Email & Phone Number

Virginia Beach, VA, US

Virginia, United States

• Cultivate positive shopping experience for customers using communication and intrapersonal people skills.
• Support sales floor and cashier training.
• Handles complex customer service situations with a sense of urgency and escalates service issues when appropriate.
• Create a culture of promoting DSW loyalty program among management team, colleagues and customers.
• Other Duties as assigned by the store manager or other supervisors.

• Duties and Responsibilities
• Models CEL behaviors, leading associate engagement. Drives associate engagement and implementation of financial plans to maintain KPI performance on a daily/weekly basis. Meets metric based goals by reinforcing.
• Participates in and supports associates in merchandise placement and shipment processing during the #prepped process.
• Ensures implementation of inventory and pricing directives. Completes all tasking related to the daily opening, closing, and operational tasks of the store. Adheres to daily store cleaning, recovery and maintenance.
• Performs other duties as assigned by the Store Manager or other supervisor.Skills and Competencies:
• Ability to manage in ambiguous situations to resolve internal and external conflict

Duties and Responsibilities-Maintained a clean and organized office daily-Answered phones and transferred calls to correct person or voicemail.-Screened calls for authenticity -Checked Calendar and email for events and meetings in preparation for day-Handled all incoming and outgoing USPS mail-Recieved FedEx & UPS packages to deliver to recipient -Greeted.