Darren Watson Email & Phone Number

- Developed team success processes that lead to improvements to coding and meeting deadlines- Headed the QA team being a point of contact for individuals and stakeholders- Fixed bugs and other web and backend enhancements leading to improved UX and UI -- AngularJS, TypeScript, C#- Led the creation of the Cypress framework and test templates improving confidence within the app- Built tools using Python to increase productivity and do team data analysis to continue team improvements- Led Accessibility testing effort and analysis to meet or exceed AA standards

Greater Chicago Area

- Led development of automated tests for Sprout's Customer Care products. Leveraged: Cucumber, Selenium, Cypress, Espresso- Drove the implementation of a major gap in automated testing by developing backend API test using REST-Assured and Postman- Created knowledge sharing documentation using Confluence, Jira and Google Docs- Drove discussions around risk management with engineering and product teams throughoutfeature development- By leading agile discussions, pre-mortems, and exploratory testing sessions, I helpedteams discover multiple stop-ship bugs or completely revamp features- Provided valuable design feedback on new features and products- Created spreadsheet models and dashboards to analyze support bug patterns. These reports enabled engineering teams to reduce repeated support bugs- Owned QA process of 6 Teams ranging from 5 - 8 people- Supported web team in deployment of app to production- Developed department quality improvements: Digital Cleanup, Morally-uplifting Data- Utilized testing heuristics to identify defects- Utilized TestRail for Test Plans and Test Case creation and execution

Chicago, Il

- Utilized testing heuristics to identify defects- Created Test Plans and Regression documentation in Confluence and Jira- Developed End to End Automation for the Sprout Social web app using: Java, Cucumber and Selenium

Kirkland, Wa

- RESTful Web Service API testing- Developed test tools using JavaScript/HTML5 - Maintain/ Debugging on Python-based Automation- Worked on teams using Waterfall and Scrum/ Agile method (Working with both teams that were onsite and remote)- Provided tester’s perspective in the early development of new features- Black Box testing on Set Top Box (Functional, Exploratory, Smoke, Regression, GUI, and UAT testing)- Utilized SQL commands- Document and execute test cases and plans- Review and provide feedback on internal specifications and external documentation- Developing and maintaining Test Scripts and Test Case- Experience with ISO 9000 requirements

Kenmore, Wa

- Managing and Producing quality media experiences for consumers- Decided the direction of the company- Interfaced with clients and distributors

Kirkland, Wa

- Managed Smoke Test team - Verifying daily builds with 2 people under me- Managed Exploratory Test Team - Tasked team of 6 with different exploratory situation to simulate users - Created and monitored team performance/ metrics - Instituted processes to increase team moral- Acted as Floating lead as needed to help out other leads- Black Box testing on Firefox OS- Worked with Shell Scripts to improve bug writing- Defined Test Case Specifications and Test ProcedureTested:Mozilla Firefox Mobile OS

Kirkland, Wa

- Managing Multiplayer Pit- Writing and Regressing Issue- Point of Contact for Certification- Assisted with Lead dutiesTested:Guardians of Middle-Earth

Seattle

- Web testing on all major browsers for MAC and PC- Testing on Online and Offline Sites- Writing/ Running test cases- Writing and Tracking defects

Bothell, Wa

- Writing and tracking Bugs- Writing test cases - Guided ad-hoc- Black Box testing( on Xbox 360, PC, PSP, DS, Wii, PS3, PS2)Tested:Aragorn's Quest, Batman Brave and the Bold, Mortal Kombat

Bothell, Wa

- Tested PC and MAC offline Flash games- Tracked and Wrote bugs in Mantis

Kirkland, Wa

- Test Case Writing- Test Specification writing- Adhoc and Directed Testing- Report writing - Regression TestingTested:Fear 2, Aragorn's Quest, Lego Rockband, and Scribblenauts

Redmond, Wa

- Ran Pre TCR’s. - Compatibility testing on computers, running through 160 computers per test- Used Product Studios to manage and write bugs- Black Box testing on Xbox 360Tested: Fable 2, Halo Wars, Gears of War 2, Banjo Kazooie: Nuts and Bolts, Ninja Gaiden 2, Too Human, XNA software, and many XBLM Games

Redmond, Wa

- Basic Blackbox testing on software- Bug writing and tracking- Testing on the WiiTested:Wii Contest Channel, Mario Kart Wii, and Super Smash Brother Brawl

Desktop Support Specialist, Cis (Computer Information Systems)

Computer Hardware Troubleshooting

High School Diploma

General High School Education focusing slightly on Wed development and video editing along with material science.