Laura Watson Email and Phone Number
Laura Watson work email
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Laura Watson personal email
I'm Laura, an energetic, proactive key account manager and passionate customer advocate with a strong background in sales, customer success and channel partnerships.I thoroughly enjoy meeting with customers whether it be to understand needs, challenge expectations or share industry insights. Above all, I am constantly learning so that I can continue to bring value.I've recently relocated to London, working with Optimizely, a leader in digital experiences. Prior to this I've held enterprise new business sales, key account management and channel partnership roles in MarTech and research technology, based in Melbourne, Australia. My core expertise is in SaaS platforms for content management, easy access and workflow management. The success of my customers is something I truly value. I am proud to have led the sale and implementation of a solution, for which my customer and employer were awarded Bronze in the 2016 Brandon Hall Group Excellence Awards in Technology Innovation. A true partnership between organisations to achieve (and exceed!) goals. When I'm out of the office I like travelling the globe, riding my bike, or if I am closer to home I enjoy making time for family and friends (including spoiling my nieces and nephew), exploring on weekend adventures and grabbing a drink with friends.
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Customer Success DirectorOptimizely Mar 2023 - PresentNew York, New York, UsEnsuring our most highly valued and strategic customers get the most of their solutions with Optimizely. Collaborating to achieve business goals by harnessing the potential of marketing teams, creating content that wows, powering eCommerce and experimenting to reduce digital risk.
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Senior Customer Success ManagerOptimizely Mar 2022 - Mar 2023New York, New York, Us
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Senior Manager - Partnerships Apac, EmeaIntelligencebank Aug 2021 - Mar 2022Melbourne, Vic, AuPromoted into a full-time partnership management role, leveraging my strength in relationships to attract and retain new channel partners. Reviewing and refining our partner model offerings to ensure the mutual success of partners and their customers. Ensuring partners have the knowledge, tools and ongoing support to generate interest in IntelligenceBank's client offering to achieve mutual success. -
Account Executive And PartnershipsIntelligencebank Jan 2021 - Jul 2021Melbourne, Vic, AuTransitioning towards partnership management, leveraging my strength in relationships to attract and retain new channel partners. Ensuring partners have the knowledge, tools and ongoing support to generate interest in IntelligenceBank's client offering to achieve mutual success.
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Account Executive - ApacIntelligencebank Jul 2019 - Jan 2021Melbourne, Vic, AuMid-market and enterprise sales in APAC.IntelligenceBank, a smart marketing content management platform that helps businesses streamline access, brand management and processes while ensuring governance around the use of digital content. Designed to help teams reduce costs and risk.
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Regional Sales Manager - Vic, Tas, SaEbsco Information Services Apr 2018 - Jun 2019Ipswich, Ma, UsKey Account Manager for Academic, Government, Public and School libraries in VIC, TAS and SA. Managing large portfolio of enterprise clients driving client success and upsell opportunities. Using data-driven insights to help libraries access and use relevant, reliable information when, where and how they need it. -
Corporate Account ExecutiveEbsco Information Services Jul 2014 - Apr 2018Ipswich, Ma, UsSaaS technology: Customer success, retention and new business growth role across a wide range of markets - health, energy, finance, private higher education, membership and social purpose sectors. Maintain advanced communication and sales presentation skills; being able to clearly and persuasively communicate with an audience of any size, in person, on the phone and via webinar. Leading strategic account and territory planning and successful implementation of these plans, while working as a team to identifying, proactively progressing and closing all short, medium and long term upsell and new business opportunities. Minimise cancellations. Regularly consulting with international stakeholders to share industry insights, discuss product enhancements, marketing and new product development ideas to meet emerging market demands.In Dec 2016, EBSCO (in partnership with the Benevolent Society) was awarded Bronze in the internationally recognised Brandon Hall Excellence Awards for Best Performance Technology Support, for a bespoke learning and research solution I was primarily responsible for.
Laura Watson Skills
Laura Watson Education Details
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Monash UniversityNursing And Health Science
Frequently Asked Questions about Laura Watson
What company does Laura Watson work for?
Laura Watson works for Optimizely
What is Laura Watson's role at the current company?
Laura Watson's current role is Enterprise Customer Success - SaaS/PaaS/Digital Experience/Marketing Operations.
What is Laura Watson's email address?
Laura Watson's email address is la****@****ium.org
What schools did Laura Watson attend?
Laura Watson attended Monash University.
What skills is Laura Watson known for?
Laura Watson has skills like Sports, Coaching, Public Speaking, Leadership, Event Management, Sports Management, Event Planning, Sports Marketing, Sponsorship, Team Building, Leadership Development, Teaching.
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