Emma Watts Email & Phone Number

Los Angeles, Ca, Us

I offer human-centered leadership and culture coaching to help stressed out leaders find more clarity, confidence, and impact. Services Available: - 1:1 coaching- Group programs for first time leaders- Bespoke culture assessment and coaching programshttps://www.thegrowthforce.co/

Burlingame, California, Us

• Provide personalized mental health coaching to clients (ranging from entry level to executive level) from diverse industries to enhance their well-being• Implement effective strategies to support clients in achieving optimal mental health outcomes• Contribute to the highest ROI in mental health care at Lyra Health by delivering impactful coaching services https://www.lyrahealth.com/

North Hollywood, Ca, Us

• Enhanced employee and customer experience through targeted training and coaching for 7 direct reports, resulting in improved team performance.• Implemented a talent development strategy using the SFIA framework, aligning career pathways for 80% of the organization.• Led a change management program to increase team utilization by ~50% through data-centric demand forecasting.

Torrance, Ca, Us

• Managed a portfolio of projects to improve digital customer experience with budgets up to $12.5M• Fostered strong stakeholder and vendor relationships while coaching team through an org-wide transition to Agile methodology

London, Gb

• Directed organizational transformation projects for continuous improvement in project delivery. • Collaborated closely with HR, Sales and PreSales teams to improve cross-functional enablement and deliver a more consistent customer experience. • Designed strategic roadmaps for top tier clients.• Implemented a Knowledge Management initiative, significantly reducing onboarding andtime to productivity metrics and increasing job satisfaction through clearer expectations• Scaled the Salesforce consulting team from 15 to over 25 globally, embedding a coaching culture that led to the highest team retention and satisfaction company-wide• Developed and implemented an agile-aligned competency framework and OKRs for equitable benchmarking, increasing certifications by >25% and significantly increasing soft skills among team members• Championed a comprehensive Corporate Social Responsibility program contributing over £250K in donations & support in Year 1

London, Gb

• Led Salesforce.com implementation projects with budgets of £1m+, ensuring client confidence and project continuity.• Initiated a comprehensive CSR program addressing DEI&B, community engagement, and mental health & wellbeing.

• Implemented Salesforce solutions for fundraising, partnership management, events, campaigns, and direct service delivery for charities.• Provided strategic design and adoption support to optimize Salesforce functionalities for charity organizations.• Collaborated with stakeholders to ensure successful implementation and utilization of Salesforce tools for charity operations.

• Led the Business Development team at Economic Change CIC, specializing in Salesforce design and implementation.• Managed end-to-end implementations, developed technical specifications, and provided training to clients.• Collaborated with social impact organizations to improve efficiency, sustainability, and socio-economic impact.

London, Gb

Part of an educational foundation reaching over 80% of schools in the UK and 5 sites internationally. Manage a series of innovation projects funded by the Legal Education Foundation (LEF). These included an educational app and a new web platform to unite public legal education initiatives across the UK in order to better support employee volunteering and social mobility schemes.

London, Gb

Managed a small team for development and delivery of a skills-based employee-volunteering programme matching 40 leading legal and financial services organisations with local schools.

London, Gb

• Managed strategic partnerships worth up to £1.6 million for an award-winning charity, Kids Company.• Led the development of Salesforce CRM database, securing pro-bono support worth $4,000/day.• Increased internal CRM usage by >600%, enhancing relationship management efficiency.

London, Gb

• Managed internal and external communications for the Business Management office at Kids Company.• Negotiated prices with suppliers to optimize cost savings and ensure quality services.• Liaised with external stakeholders to maintain positive relationships and support the Director of Finance and Development.

London, Gb

I drafted, reviewed and edited internal policy documents in accordance with external guidelines.

London, Gb

Dissertation Topic: Sex-Positive Approaches to Sexual and Reproductive Health and Rights in DevelopmentRelevant Course Work:Sexual Health Programmes: Design, Implementation and AnalysisGender and Development: Geographical PerspectivesGender, Development and GlobalisationThe Social Psychology of Health Communication

Woking, Surrey, Gb

Researched and identified key corporate brands for prospective partnerships and mapped CSR trends across sectors to create a reference database of potential partners. My role was part of the New Business Development Team and larger Fundraising Department for the UK national office of an international children’s charity emphasizing girls in development

Sherwood Park, Alberta, Ca

Planned and taught daily English, Maths and Arts lessons to students aged 2-19 at 2 schools in the urban and peri-urban slums and assisted students with CV writing and development. Additionally I drafted a Volunteer Orientation Manual for future volunteers and project managed the re-painting of a school with a team of local and international stakeholders/volunteers.

International House is a market leading language and teacher training centre. The VIVA Group was a network of 5 Inernational House centres across Spain and Latin America, led by IH Barcelona. I developed new study travel programmes, initiated the roll out of social media marketing initiatives, and managed offline marketing campaigns and events.

I managed key accounts and spearheaded new business for the 'Spanish and Internship' programme, as well as managing day to day marketing and event operations.

• Taught classes ranging from play-based learning for children to Business English for senior management• Ran government funded ‘English for Work’ programme for unemployed women

Msc, Gender, Development And Globalisation

Ba, Psychology, Studio Art, Women, Gender, And Sexuality Studies