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Anthony W. Email & Phone Number
IT and S Technician
at
Northwell Health
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT and S Technician
Location
New York, New York, United States
Company size
Who is Anthony W.? Overview
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Quick answer
Anthony W. is listed as IT and S Technician at Northwell Health, a company with 49526 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Anthony W..
Anthony W. previously worked as Information Technology Support Analyst at Baldwin Technical Support and Retail Operations Manager / Geek Squad Service Manager at Best Buy. Anthony W. holds Computer And Information Sciences, General from Borough Of Manhattan Community College.
Company email context
Email format at Northwell Health
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Northwell Health
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Profile bio
About Anthony W.
Dynamic and results-driven IT Operations & Service Delivery Leader with over a decade of experience, I have a proven track record of steering complex IT services, optimizing operational processes, and leading high-performing teams to exceed business objectives. My career is marked by driving technological transformations and achieving operational excellence within the fast-paced retail sector, particularly during my tenure with Geek Squad and Best Buy.At the core of my professional ethos is a passion for leveraging technology to solve business challenges, enhance customer experiences, and drive growth. This passion has translated into tangible successes, such as orchestrating a turnaround strategy that elevated service repair locations to top performance status, significantly boosting customer satisfaction and revenue.Key Achievements:Pioneered cross-functional initiatives that slashed erroneous charges by over 85%, demonstrating a keen acumen for P&L management and operational efficiency.Spearheaded the adoption of the Apple Authorized Service Provider Program, multiplying repair volume and showcasing exceptional leadership in scaling operations.Orchestrated a strategic overhaul of customer service protocols, catapulting customer satisfaction from 70% to 92%, underscored by a 550% jump in survey participation and a 40% leap in feedback scores within a quarter.I am a proactive leader who believes in empowering teams, driving change through data-driven insights, and cultivating partnerships to achieve shared goals. Currently, I am expanding my technical proficiencies through industry-recognized certifications and continuous learning in IT support, cybersecurity, and project management.As I look to the future, I am eager to contribute my blend of strategic vision, operational expertise, and technical acumen to a forward-thinking organization that values innovation, inclusivity, and excellence in IT service delivery.
Current workplace
Anthony W.'s current company
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Northwell Health
7 roles
Anthony W. work experience
A career timeline built from the work history available for this profile.
Information Technology Support Analyst
IT Support Specialist | Telecom Asset Management | Healthcare InfrastructureSupported IT and telecom asset management by troubleshooting a variety of devices, including iPhones and Cisco IP phones, through phone, email, and in-person visits. With a Restorative approach, focused on swift resolutions to minimize downtime and restore functionality.
Retail Operations Manager / Geek Squad Service Manager
🚀 Operations Manager | Team Leadership | Technical Support ExcellenceDirected daily operations for a team of 30+ technicians, promoting a customer-first approach to achieve service goals. Conducted data privacy audits and maintained strict adherence to protocols to ensure client security. Led hiring, onboarding, and targeted training for new agents, and.
Mar 2015 - Jun 2023
Mentorship & Leadership Development | Coe Specialist
- Developed mentorship and development programs for aspiring IT managers, significantly enhancing managerial competencies and technical acumen within the market.
- Led a COE initiative evaluating the efficiency of Geek Squad departments in sales, repairs, client satisfaction, and operational procedures.
- Played a pivotal role in the upturn of service quality and performance metrics, cementing the foundation for sustained operational excellence market-wide.
Feb 2018 - May 2023
Supervisor, Geek Squad (Dci)
- Led IT service operations, driving sales strategies and ensuring exceptional client service delivery.
- Coached and motivated a technical support team to exceed service goals.
- Handled talent management, from hiring to performance evaluations, to build a high-performing team.
Feb 2010 - Mar 2015
Technical Service & Repair Lead
- Spearheaded technical service initiatives, enhancing repair quality and customer service.
- Implemented 'Client First' initiatives, improving resolution times and customer satisfaction.
- Conducted training sessions and provided career development guidance, reinforcing team expertise and service excellence.
Oct 2008 - Jan 2010
Counter Intelligence Agent
Jul 2008 - Oct 2008
Team & coworkers
Colleagues at Northwell Health
Other employees you can reach at northwell.edu. View company contacts for 49526 employees →
NG
Nickesha G.
Colleague at Northwell Health
Massapequa, New York, United States, United States
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RM
Ryhana Manji
Colleague at Northwell Health
United States, United States
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CL
Cecile Linton
Colleague at Northwell Health
Mount Vernon, New York, United States, United States
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SR
Sandra Rodgers
Colleague at Northwell Health
Queens County, New York, United States, United States
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HY
Helen Yeaman
Colleague at Northwell Health
Potwin, Kansas, United States, United States
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JS
Jennifer Spiotta
Colleague at Northwell Health
Islip, New York, United States, United States
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RJ
Richard Jeong
Colleague at Northwell Health
Brooklyn, New York, United States, United States
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LV
Linnzi Vanegas-Mejia
Colleague at Northwell Health
Westbury, New York, United States, United States
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DR
Dalimar Rodriguez
Colleague at Northwell Health
Brentwood, New York, United States, United States
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FR
Francine Rappaport
Colleague at Northwell Health
Huntington, New York, United States, United States
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Nickesha G.
Colleague at Northwell Health
Massapequa, New York, United States, United States
View →
RM
Ryhana Manji
Colleague at Northwell Health
United States, United States
View →
CL
Cecile Linton
Colleague at Northwell Health
Mount Vernon, New York, United States, United States
View →
SR
Sandra Rodgers
Colleague at Northwell Health
Queens County, New York, United States, United States
View →
HY
Helen Yeaman
Colleague at Northwell Health
Potwin, Kansas, United States, United States
View →
JS
Jennifer Spiotta
Colleague at Northwell Health
Islip, New York, United States, United States
View →
RJ
Richard Jeong
Colleague at Northwell Health
Brooklyn, New York, United States, United States
View →
LV
Linnzi Vanegas-Mejia
Colleague at Northwell Health
Westbury, New York, United States, United States
View →
DR
Dalimar Rodriguez
Colleague at Northwell Health
Brentwood, New York, United States, United States
View →
FR
Francine Rappaport
Colleague at Northwell Health
Huntington, New York, United States, United States
View →
1 education record
Anthony W. education
FAQ
Frequently asked questions about Anthony W.
Quick answers generated from the profile data available on this page.
What company does Anthony W. work for?
Anthony W. works for Northwell Health.
What is Anthony W.'s role at Northwell Health?
Anthony W. is listed as IT and S Technician at Northwell Health.
Where is Anthony W. based?
Anthony W. is based in New York, New York, United States while working with Northwell Health.
What companies has Anthony W. worked for?
Anthony W. has worked for Northwell Health, Baldwin Technical Support, and Best Buy.
Who are Anthony W.'s colleagues at Northwell Health?
Anthony W.'s colleagues at Northwell Health include Nickesha G., Ryhana Manji, Cecile Linton, Sandra Rodgers, and Helen Yeaman.
How can I contact Anthony W.?
You can use AeroLeads to view verified contact signals for Anthony W. at Northwell Health, including work email, phone, and LinkedIn data when available.
What schools did Anthony W. attend?
Anthony W. holds Computer And Information Sciences, General from Borough Of Manhattan Community College.
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