Responsible for the overall IT Service strategic planning, resource management, vendor management, budget management, and operations management for two Chicago offices as well as Detroit and Minneapolis offices.• Manage the IT Services team which provides support for all technology used by the consulting and administrative staff including: infrastructure, PBX, voicemail system, desktops, laptops, mobile phones, AV equipment, printers, copiers, remote access, AD, video conference equipment, etc.• Manage the relationships with the consulting practice and external vendors including telecom, AV, and systems repair services• Continuously monitor and improve service by developing staff members and partnering with the business• Provide feedback and insight to regional and global IT management teams to enhance the services offered

Help lead a team of five local IT specialists and two remote IT specialists, focused on ensuring our team meets and exceeds local, regional, and global IT goals and initiatives. Directly involved in regional initiatives and helping improve processes.