Mohammad Ali Omer 阿明 Waxsoosaar Email & Phone Number

Greater Bay Area, China

Bridging the tech gap between Africa and China.

Guangzhou-Foshan Metropolitan Area

China-Africa Chamber of E-Commerce (CACOEC) is the first E-Commerce chamber working in promoting and advancing cross-border e-commerce trade, industry, services and relationships between the People's Republic of China and 54 African Countries through innovative and added-value activities to businesses and to the community.

Guangzhou, Guangdong, China

▪ Directing the hiring, training, and performance evaluation of the company’s staff, supervising their day-to-day operations, and improving the company market share in the region. ▪ Utilizing effective problem solving and excellent leadership skills in client service operations and process improvement to enhance service efficiency and effectiveness that resulted in sales growth by 15-18%. ▪ Creating an inspiring team environment with open communication culture and effectively manage the development of the team to drive and maximize the company performance and profitability. ▪ Ensuring that the company has adequate and suitable resources to complete its operations, planning all managerial activities of the services to make sure smooth functioning of the organization. ▪ Coordinating with team activities and allocating tasks based on their skill set, resolving and investigating customer’s inquiries and complaints pertaining to claim financial issues. ▪ Playing an integral role in the process of continuous improvement by being involved in the redesign and implementation of optimized processes and relevant service advancement plans. ▪ Developing and executing marketing strategy for all phases of the business life cycle, establishing constructive relationships with stakeholders, and designing mission-aligned policies to achieve company objectives.

Shunde District, Guangdong, China

▪ Generating and maintaining long-term relationships with strategic customers to drive ongoing business expansion and achieving acquisition and customer satisfaction targets by 100% in the circle of company business ▪ Directing and communicating with the Board of Directors in setting strategic vision, mission, budgets, policies, and procedures to enhance its market share, profitability, and return on investment. ▪ Spearheading talent-based recruitment, managing, and motivating veteran and junior employees by facilitating a training program for the team capacity building and driving performance excellence. ▪ Conducting a strategic review of performance regularly to determine the company’s short-and long-term targets are achieved; delegating tasks to potential executives to formulate the smooth running of the company. ▪ Providing strategic leadership of finance operations, including defining and implementing processes, procedures, and strategies for sustaining fiscal and operational control. ▪ Reviewing the operating results of the company and comparing them to established KPIs, and follow-up to ensure appropriate measures are taken to correct unsatisfactory outcomes.

▪ Delivering technical management support to managers and the business team to facilitate, expedite, and drive to closure all assigned sites, motivating, and mentoring employees to achieve time-sensitive goals by 100%. ▪ Visiting all sites personally organizing and facilitating meetings for board members on a quarterly basis by demonstrating presentation and understanding of and gain buy-in for newly-implemented changes. ▪ Determining the best way to use land and give their approval for new business developments, coordinating with community development specialists and civic leaders by offering advice on how to use resources. ▪ Overseeing the execution of special projects and programs from inception to planning and completion and ensuring all processes were completed as per safety and quality guidelines. ▪ Returning organization to financial solvency through strategic financial management, communicating public policy efforts to advocate business members for the ease of successful transition. ▪ Developing and implementing a communication strategy that includes media outreach, social media content creation, maintenance, and production of the professional relationships between the organization and the public.

Banaadir, Somalia

Sare u qaadka iyo horumarinta waxsoosaarka Dalka & Dadka Soomaaliyeed.

Banaadir, Somalia

▪ Enriched a positive culture of business excellence by initiating the sales process improvements and leveraged expertise by developing customized programs to improve each client’s capacity. ▪ Acted as the principal public relations officer of the organization and strengthening them with major customers, government entities, the financial community, and the public. ▪ Developed a new process design workflow to ensure on-time delivery of all solutions and within the budget leading to an increase in monthly productivity by 23%. ▪ Improved and maintained an effective system of communications throughout the company to ensure that the responsibilities, authorities, and accountabilities of all executives are clearly defined and understood. ▪ Personally led weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.

▪ Recommending start-up procedures by contributing to the design and opening of new business and carefully analyzing and proposing appropriate solutions to address key business requirements. ▪ Researching, identifying, and evaluating market trends, demographics, pricing schedules, competitor products, and other relevant data to procure new clients and expand sales volume. ▪ Updating sufficient knowledge of the customer’s business to recognize opportunities and be perceived by the consumer as a problem solver and cost displacement specialist. ▪ Identifying and interpreting current and future customer needs by producing rapport with potential and actual customers in a position to devise product and service requirements. ▪ Evaluating individual product and overall profit and loss statements, utilizing this data in key business decisions, and introducing cost-saving business initiatives that result in multi-million dollar profit. ▪ Creating and managing automated deployments across various technologies and coordinating major activities between client and business unit to ensure maximum and efficient resources. ▪ Combined entrepreneurial with business-management skills to drive gains in revenue, market share and profit performance and perpetuating relationships with existing clients base at all levels of hierarchy to enhance overall workforce efficiency.

Rochester, Minnesota, United States

In this role as an Executive Director, I was accountable for developing, maintaining, and enhancing all aspects of the Multicultural Learning Center to ensure positive outcomes for students and a strong, collaborative professional culture. Supervised direct reports in a manner that promoted success, efficiency, and on-going development. This includes effective delegation; training, development, and support of staff; establishing performance requirements; and evaluating staff supervised.

Rochester, Minnesota, United States

In this position, I was concentrated toward the execution of all programs and procedures in alignment with the school’s mission and vision, with input from a broad range of constituents, and supervising the development of all elements of content and delivery provision for executive and international programs. Played a vital role by coordinating, developing, and internationalizing its corporate and academic relationships and partnerships across its Executive and International Education portfolio to increase and diversify its commercial revenue streams.

Rochester, Minnesota, United States

Master Of Law, China Studies, Attended

Certificate, Entrepreneurship In Emerging Economies

This business and management course, taught by Harvard Business School professor Tarun Khanna, takes an interdisciplinary approach.

Certificate, Global Elite Of Business Administration, Cohort 3

The SJTU EBA Program was designed in 2019, and will be the most popular international training program and business platform in Shanghai..

Bachelor'S Degree, International Economics And Trade

Non Profit Leadership Course