Wayland Yee Email and Phone Number

• Manage configurations and new customization implementation for all business process areas (P2P, O2C, D2B, CRM, Payroll, HCM, R2R, Advanced Manufacturing).• Support different business stakeholders daily from data entry to approval management to process analysis to solution design.• Design and configure in-house software for managing receiving inspections, asset management and manufacturing automation on the OCI platform.• Customize Advanced PDF/HTML templates for external facing business needs.• Implement third-party modules to streamline accounts payables processes (OCR, approvals, 3-way match, vendor data acquisition).• Install label printing software capability integrated to NetSuite and design templates to fit differing guidelines based on use-case.• Analyze current business processes for inefficiencies or pain points and design multiple solution options with analysis for decision-making.

• Implement NetSuite (14 projects) primarily in the Manufacturing, and Food and Beverage space for small operations to enterprise level clients.• Create unique solutions via combinations of saved searches, workflows, custom records, and custom fields to meet specific requirements in approval routing, and data analysis needs.• Analyze client’s current business process to create an efficient mapping to NetSuite capabilities from a variety of other ERP platforms.• Provide direction as to leading practice regarding business process in process development stages with clients.• Lead teams of consultants to deliver efficient and effective solutions during phase one implementations for mid-size companies.• Identify and address crucial points of negative downstream effects during implementations prior to continuing next phase in projects.

• Use Salesforce, eventually in house CRM (Radius) to manage customer data and lead tracking.• Administrator for AppointmentPlus system to schedule 300+ tutoring sessions per day on both one off and recurring basis.• Host events at local schools to foster parent-child engagement with math-based activities.• Create a weekly newspaper competition with problems where students with the right answers win awards for themselves and schools.• Tailor curriculum to meet students needs using Mathnasium material as well as other well accepted teaching methodologies.• Engage with parents to discuss, strategize, and realize goals for their children’s math education• Foster close relationships with teachers from local schools to better target challenging areas for students attending our centers.• Implemented communications platform to link tutors during COVID requirements to continue center operations on a remote basis.• Design and manage a specific high school tutoring program to directly address challenges regarding homework and test performance.• Train new tutors in the Mathnasium methodologies and constructive ways to handle student behavior.

The primary duties of a student assistant is to maintain certain computer labs, faculty and administration systems. This may entail upgrades to specific hardware, installation of new software, automation of system updates, as well as live troubleshooting in offices or classroom settings. Many of the situations required assistance and learning from senior members as well as from other team members.

My daily responsibilities included:Data management (input invoices, and match with corresponding statements in Quickbooks)Communication via phone with different vendors and routing them to the correct recipientsSorting and organizing previous years of paperwork bringing the office up to speed