Waylon Ching Wai Lun
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Waylon Ching Wai Lun Email & Phone Number

Community Manager at The Executive Centre
Location: Hong Kong SAR, Hong Kong, Hong Kong 9 work roles 3 schools
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Current company
The Executive Centre
Role
Community Manager
Location
Hong Kong SAR, Hong Kong, Hong Kong
Company size
1042 employees

Who is Waylon Ching Wai Lun? Overview

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Quick answer

Waylon Ching Wai Lun is listed as Community Manager at The Executive Centre, a company with 1042 employees, based in Hong Kong SAR, Hong Kong, Hong Kong. AeroLeads shows a matched LinkedIn profile for Waylon Ching Wai Lun.

Waylon Ching Wai Lun previously worked as Manager - Member Relations at The Executive Centre and Manager - Operations at The Executive Centre. Waylon Ching Wai Lun holds Bachelor Of International Business, Hotel And Tourism Management from César Ritz Colleges Switzerland.

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Email format at The Executive Centre

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The Executive Centre

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Profile bio

About Waylon Ching Wai Lun

Community Manager with demonstrated history in a leading luxury hotel brand and high-end flexible workspace with a double Bachelor’s degree focused in Hospitality and Business Management.Served as an ambassador of the organization, focused on enhancing member satisfaction, and community engagement. Oversee all community activities in Hong Kong.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 21 others.

Current workplace

Waylon Ching Wai Lun's current company

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The Executive Centre
The Executive Centre
Community Manager
Hong Kong
Website
executivecentre.com
Employees
1042
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Company profile
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9 roles

Waylon Ching Wai Lun work experience

A career timeline built from the work history available for this profile.

Manager - Member Relations

Current
The Executive Centre

Hong Kong, Hong Kong SAR

- Act as the primary ambassador, focus on enhancing member satisfaction, and community engagement- Curate personalised experiences to enhance the member journey from onboarding to check out, taking full ownership of the process- Led and organise member engagement activities across all 12 centres in Hong Kong, covering topics from wellness to professional.

Apr 2023 - Present

Manager - Operations

The Executive Centre

Hong Kong SAR

- Centre in charge of a premium coworking centre in Central covering 2 floors of over 34,000 sq.ft - Supervise daily operation and manage a team of receptionist, office assistant, barista, and driver- Drive and forecast revenue generated from office renovation, Client support service, IT services etc. - Oversee the maintenance of centre, work with vendors.

Oct 2021 - Jun 2023

Assistant Guest Services Manager

The Landmark Mandarin Oriental, Hong Kong

- Manager on Duty, responsible for smooth operation at the front of house- Manage and monitor the guest services team performance through supervision and coaching- Responsible for VIP’s stay arrangement and Guest complaint resolution- Hotel emergency response team, handle emergency cases in accordance to hotel’s policy & procedure- Learning Facilitator.

Nov 2020 - Oct 2021

Guest Recognition Supervisor

The Landmark Mandarin Oriental, Hong Kong

Central, Hongkong

- Acting Manager on Duty, supervise front office daily operation (Since April 2020)- Supervise a team of Guest Services Officers- Responsible for VIP’s stay arrangement and Guest complaint resolution- Learning Facilitator, draft SOP and provide training to colleague to perform up to corporate standard - In charge of new Hotel Management System.

Aug 2018 - Oct 2020

Guest Services Officer

The Landmark Mandarin Oriental, Hong Kong

Central, Hongkong

- Shift in charge, room control and responsible for resolving guest complaint- Stock control, monitor inventory and controlling budget on operation supplies- “Colleagues of the Quarter” Award 2018- First runner up in upselling at the year of 2017 contributed 25% of total upsell revenue.- Problem solving focus group on improving guest arrival experien

Mar 2016 - Jul 2018

Rooms Division Trainee

The Landmark Mandarin Oriental, Hong Kong

Central, Hongkong

Operations in all Rooms Division sub departments (Front Office, Concierge, Operator, Housekeeping and Guest Recognition)

Jul 2014 - Dec 2014
Team & coworkers

Colleagues at The Executive Centre

Other employees you can reach at executivecentre.com. View company contacts for 1042 employees →

HD Heng Dan Heng Dan Colleague at The Executive Centre Frankfurt Rhine-Main Metropolitan Area, Germany View → GH Gabriel Hoygaard Gabriel Hoygaard Colleague at The Executive Centre Angola, Angola View → KC Katy Cross Katy Cross Colleague at The Executive Centre Carlton, Victoria, Australia, Australia View → RS Rahul Saikia Rahul Saikia Colleague at The Executive Centre Hyderabad, Telangana, India, India View → SN Shreeya Naithani Shreeya Naithani Colleague at The Executive Centre Bangalore Urban, Karnataka, India, India View → JC Jay Chavan Jay Chavan Colleague at The Executive Centre Mumbai, Maharashtra, India, India View → KZ Kevin Zhi Kevin Zhi Colleague at The Executive Centre Beijing, China, China View → VZ Vienna Zhao Vienna Zhao Colleague at The Executive Centre Heping District, Tianjin, China, China View → WY Wing Yan Lai Wing Yan Lai Colleague at The Executive Centre Greater Sydney Area, Australia View → FX Frieda Xu Frieda Xu Colleague at The Executive Centre Huangpu District, Shanghai, China, China View →
3 education records

Waylon Ching Wai Lun education

Bachelor Of International Business, Hotel And Tourism Management

César Ritz Colleges Switzerland

Activities and Societies: Assistant Banquet Manager of Fashion's Night Out Event

FAQ

Frequently asked questions about Waylon Ching Wai Lun

Quick answers generated from the profile data available on this page.

What company does Waylon Ching Wai Lun work for?

Waylon Ching Wai Lun works for The Executive Centre.

What is Waylon Ching Wai Lun's role at The Executive Centre?

Waylon Ching Wai Lun is listed as Community Manager at The Executive Centre.

Where is Waylon Ching Wai Lun based?

Waylon Ching Wai Lun is based in Hong Kong SAR, Hong Kong, Hong Kong while working with The Executive Centre.

What companies has Waylon Ching Wai Lun worked for?

Waylon Ching Wai Lun has worked for The Executive Centre, The Landmark Mandarin Oriental, Hong Kong, and Hotel Restaurant Du Parc Des Eaux Vives - Swissôtel Hotels & Resorts.

Who are Waylon Ching Wai Lun's colleagues at The Executive Centre?

Waylon Ching Wai Lun's colleagues at The Executive Centre include Heng Dan, Gabriel Hoygaard, Katy Cross, Rahul Saikia, and Shreeya Naithani.

How can I contact Waylon Ching Wai Lun?

You can use AeroLeads to view verified contact signals for Waylon Ching Wai Lun at The Executive Centre, including work email, phone, and LinkedIn data when available.

What schools did Waylon Ching Wai Lun attend?

Waylon Ching Wai Lun holds Bachelor Of International Business, Hotel And Tourism Management from César Ritz Colleges Switzerland.

What skills is Waylon Ching Wai Lun known for?

Waylon Ching Wai Lun is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, and Research.

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