● Highly successful at hiring and retaining staff with a retention rate above 90% (far exceeding the industry average of 25%)● Creates a culture of motivation and engagement to build teamwork and trust.● Successfully and under budget manages staff resources for twenty-one staff members including three lower level managers.● Increased sales an average of six percent over the past 24 months and in 2012 won the Double Diamond Award for outstanding sales achievement.● Accountable for daily cash handling/deposits and overall loss prevention that is maintained below tolerance.● Interacts with diverse customer group to ensure customer satisfaction and continued business growth.● Manages store cleanliness and facilities to the highest level consistently receiving top scores (100% twice).

● Successfully served and engaged with customers to ensure an outstanding dining experience.● Efficiently worked all aspects of food preparation.● Aggressively learned all aspects of Taco Johns food service, cash handling, and business practices to prepare for future management position.