Wayne Roberts Email & Phone Number

Essex, England, United Kingdom

In my role as VP Aggregator and Credit Risk Officer, I successfully established a comprehensive risk and control model tailored for payment facilitators and independent sales organisations. This initiative significantly bolstered our second line of defence in risk assessment, ensuring adherence to regulatory standards. I reviewed our global credit risk operating model, contributing valuable insights to the design of future operational frameworks.

London, United Kingdom

As the VP Risk & Control Officer for the EMEA region, I led our enterprise risk management program, fostering a proactive risk culture and steering the business risk committee's agenda. I implemented governance standards by establishing key risk indicators, chairing meetings that enhanced transparency across risk functions.One of my proudest achievements was deploying a global Enterprise Risk framework that supported around 4,000 FTEs across multiple business areas. I cultivated a strong risk culture through targeted training initiatives, significantly reducing past-due risk remediation activities.

London, United Kingdom

As Operational Risk Insight & Oversight Officer, I strictly adhered to risk frameworks and policies while producing reports that informed our strategic decision-making processes. I published risk intelligence and performance metrics, escalating emerging threats to prioritise the risk committee's focus areas.My oversight of high-risk mitigation plans enabled me to provide expert guidance that strengthened our control environment. I developed and implemented risk training resources that enhanced data reporting accuracy and performance assessments.

London, United Kingdom

As Senior Manager for Controls & Conduct Risk Strategy, I oversaw the global wholesale banking risk assessment and remediation program, emphasising effective data management. I created and executed high-risk data management standards that improved our controls to meet regulatory expectations.My role included producing strategic recommendation reports that advanced our risk practices and ensured compliance with evolving policies. Through these initiatives, I played a crucial role in enhancing the overall risk posture of our organisation.

London, United Kingdom

As the Manager of Security Regulation & Standards I managed governance of Bank Payment Standards and ensured adherence to security controls for business payment procedures. I deployed enhanced controls to reduce payment financial and reputational risks.

London, United Kingdom

As Senior Improvement, Manager I led operational improvement and cost reduction agenda for London Security and Risk function at Royal Bank of Scotland. Implemented innovative Six Sigma improvements to streamline procedures and reduce financial and reputational risks achieving significant cost reductions through strategic thinking and process optimisation.

London, United Kingdom

In my role as Project Manager I managed change control board, procedures, and transformation risk for Royal Bank of Scotland in London, UK. I led delivery of change projects, operational effectiveness, and customer experience work streams, implementing strategic initiatives to enhance operational efficiency and drive customer satisfaction.

London, United Kingdom

As Fraud Liaison Manager I performed fraud profiling, investigation, and mitigation activities to address financial and reputational risks at Royal Bank of Scotland. I successfully led a team of fraud liaisons to prioritise and complete tasks efficiently, ensuring the security of financial transactions. Implemented strategic measures to enhance fraud detection and prevention, resulting in a significant reduction in fraudulent activities.

Enfield, United Kingdom

Owner of the investigation, remediation and reporting of fraudulent activity for North London region, performing internal payment controls and reconciling account entries.

Enfield, United Kingdom

During my role as Customer Advisor & Counter Manager I provided exceptional customer service at Royal Bank of Scotland, including account opening, cash transactions, and product recommendations. I managed branch Cash & Teller machine reconciliation to ensure accuracy and compliance with banking regulations.

London Area, United Kingdom

As Test Engineer I conducted rigorous testing of digital and analogue audio products at Soundcraft, ensuring quality standards for consumer sale. I identified faults and performed necessary repairs to meet delivery deadlines. Collaborated with cross-functional teams to improve testing processes and product quality.

Music Technology

Design And Applied Arts

Maths, English, Physics, Technology, Art & Design