Operational day to day - ensuring business is optimal, client liaison, managing and assisting in all departments - Corporate and maintenance. Creating processes, innovate and streamline.

Working within the management of NHC, under the Operations Manager as well as the Managing Director to provide support and handle daily reports, tasks and system processes which relate to the daily running of all the Health Centres.DUTIES:• TO PROVIDE SUPPORT TO THE OPERATIONS MANAGER AS WELL AS THE MANAGING DIRECTOR WITH DAILY REPORTS, TASKS, AND PROJECTS, IMPLIMENTING SYSTEMS AND PROCESSES TO ENSURE THE SMOOTH RUNNING OF HEAD OFFICE AND ALL THE HEALTH CENTRE BRANCHES. OTHER DUTIES INCLUDE ASSISTING HR MANAGER AS WELL AS RECEPTION AND SWITCHBOARD DUTIES. OPERATIONS DUTIES:• COMPILE AND MAiNTAIN DAILY REPORTS AND STATISTICS• LIASE WITH ALL CENTRE MANAGERS REGARDING STANDARD OPERATING PROCEDURES AND RECORDING DATA. • LIAISING WITH WITH SUPPLIERS, REPORTING ISSUES AND MAKING SURE ALL QUERIES ARE ATTENDED TO• ASSISTING OUTSOURCED MARKETING DEP WITH SOCIAL MEDIA ACCOUNTS• MAINTAIN ALL PROFESSIONALS PROFILES ON COMPANY WEBSITE, MAKING SURE ALL DETAILS ARE LINKED TO COMPANY MEDICAL SYSTEM FOR ONLINE BOOKINGS, PRACTICE BILLINGS ETC. • MAKE TRAVEL ARRANGENTS FOR ALL STAFF (TRAINING, SCHEDULED MEETINGS BETWEEN PROFESSIONALS AND DEBTORS DEP.) • ASSISTING THE OPERATIONS MANAGER WITH ADHOC TASKSHR DUTIES:• ENSURING STAFF TRAINING FOR COMPANY SYSTEMS• ASSIST WITH INDUCTION PACKS AND PROCESSES FOR NEW STAFF• SETTING UP INTERVIEWS AND MAINTAINING CV FILE• GENERAL HR/OPERATIONAL TASKS AND ASSISTANCESWITCHBOARD AND OFFICE DUTIES:• ANSWER AND MAINTAIN OFFICE PHONES, INCOMING QUERIES, TRANSFERS, MESSAGES ETC• HANDLE WALK IN CLIENTS, PROVIDE SUPPORT FOR CLIENTS AND VISITORS AT HEAD OFFICE• COMPILE AND MAINTAIN DAILY REGISTER, ABSENTEEISM, LATE COMING AND REPORTING STRUCTURES• MANAGE THE HSD TELEPHONE SYSTEM AND PULL DAILY REPORTS • HANDLING STAFF QUERIES RELATING TO EQUIPMENT ISSUES (PC AND SOFTWARE RELATED – LIAISING WITH SUPPLIER AND FOLLOWING UP TO MAKE SURE PROBLEMS ARE RESOLVED TIMEOUSLY

• CAPTURING FUNDS OF MEMBERS ON COMPANY SYSTEMS (NATURAL, SESSION A), ADDING INDIVDUAL CONTRIBUTIONS FROM MEMBERS OF THE FUND• ENSURING THAT NO MEMBER IS EMPLOYED WITH MORE THAN ONE FIRM ON ANY GIVEN DATE AND KEEPING CLIENT INFORMATION CONFIDENTIAL AND UP TO DATE• MANUALLY RECALCULATING TOTALS ON THE VARIOUS RETURN SHEETS TO ENSURE THAT THE RETURNS ADD UP AND FIGURES ARE CORRECT• CAPTURING OF MONTHLY CONTRIBUTION RETURNS ONTO COMPANY SYSTEMS OF BACK LOGGED DATA• VERIFYING THAT THE INFORMATION ON THE CEFCO SYSTEM (REFERENCE NUMBERS, OPENING & CLOSING DATES, TOTALS PER FUND ETC) AGREES TO THE RETURN SHEETS.• FOLLOWING UP ON ANY MANUAL ALTERATIONS TO THE CONTRIBUTION RETURN (I.E. NEW ENGAGEMENTS, DISCHARGES, MEMBERS SERVICE. ETC)