Business Transformation Manager - Lean Six Sigma
Newport, Bournmouth, Leeds, Edinburgh
• Application of Lean Six Sigma principles to improve our customers’ experience, drive down operating costs and support our profitable growth strategy.• Define and shape projects to improve Retention for Home Insurance.• Prepare business cases & secure sign off from sponsors & process owners.• Create and lead cross functional project teams.• Map key processes, identify waste & measure performance.• Carry out root cause analysis & model the relationship of levers on key performance measures.• Identify, prioritise, test & confirm potential solutions.• Deliver improvement solutions into operations.• Calculate and secure sign off for benefits & establish controls.• Stakeholder management.• Educate key stakeholders on where Continuous Improvement (CI) can add value to their operation.