Wayne Au Email & Phone Number

Hong Kong

Hong Kong

External: Providing supply chain solutions including supply chain finance proposal to the clients and carrying out project management tasks• Providing comprehensive supply chain solutions and support to buyers/sellers’ (trading partners) global trading activities, such as:• Conducting global seminars (through either webinar or onsite sessions) to provide introduction and system walk-through of different companies supply-chain solutions to the trading partners• Solutions provided: 1. Supply chain finance solution: by partnering with financial institution, we could provide the 3rd party financing such as early payment and payment protection program to the trading partners2. PO (purchase order) management module: collaborating both the buyers and their respective sellers through the platform for PO confirmation, negotiation and visibility3. Procure to Pay module: by running automatic compliance check, system can help to review if there is any discrepancy between the provided invoice details by sellers versus the requirement being stated in the PO4. Factory management module: through the creation of packing plan, label printing, scanning and issuing packing manifest process through the system, factories could streamline and increase accuracy of their shipment details upon ex-factory• Carrying out the project management function for any new project rollout whenever there is any new buyer adopt our services (starting from zero until all the parties, including buyer and all of the suppliers, on-board to our system)• Monitoring transactions and reaching out to customers proactively so as to solve their problems as a first time user Internal: Coordination Management • Communicating with various departments and partners of the organization to compromise an integrated and comprehensive solution which can be delivered and implemented to the customer• Providing after-sales support to the Business Development unit so as to sustain operations of the customers

External: Managing and Exploration of New Business Oppportunities with Current and New Customers • Managing over 10 accounts from electronis, industrial and chemical sectors so as to provide full supply chain solutions to the custoemrs • Contract negotiation and global tender handling • Handling daily customer services issues and complains from the customers• Expanding business scope by exploring new business opportunities with current and new customers• Periodical review on any possible new business opportunites • Relationship management with customers in different levels: from top management in Headquarters to frontline staff in local officeInternal: Coordination Management and Pricing Analysis• Liasing with different departments throughout the organization so as to implement the best logistics solution for the customers• Performing pricing analysis in order to sustain the growth of the gross profit of the company • Reviewing the terms and condition of the contracts with the customers

External: Account Management & Contract Negotiation• Business planning and implementing appropropriate pricing strategies for key accounts (shipping lines)• Producing analytical report (weekly to monthly basis) to our management so as to monitor the performance of each respective account and implement appropriate business strategy in boosting the performance of the clients in our terminals• Contract neogotiation, including pricing and terms, with customers• Relationship management with customers in different levels: from top management in Headquarters to frontline staff in local officeInternal: Coordination & Project Management• Communicating with various departments internally such as customer service team, operations team and finance team to ensure quality services be provided to the customers• Bridging colleagues between HK and Shenzhen on service delivery for key customers responsible• Conducting special ad-hoc projects for market research and analysis.

Cargo & Ramp Operations• Monitoring the loading process in the ramp side to ensure that the aircraft is properly loaded in compliance with all safety and security measurements. • Ensuring all data and cargo documents are accurately and properly entered and filed.• Ensuring the zero fuel weight of the aircraft is within the structural limit. External Communication• Cooperating with forwarders to ensure timely delivery of properly packed cargo.• Coordinating with the handling agents, such as HACTL, for all operation and cargo issues. This includes proper cargo acceptance, palletization, documentation handling and loading/unloading process of the airplane.• Communicating with the Sales team for the best utilization of space allotment. • Supply delivery status of all shipment information to destinations and Headquarters.

Mba, Business Administration

Profesional Diploma, Global Logistics

Bsc, Food And Nutritional Science