Wayne B.
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Wayne B. Email & Phone Number

Fraud Risk Manager at Citi at Citi
Location: Mansfield, New Jersey, United States 4 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Fraud Risk Manager at Citi
Location
Mansfield, New Jersey, United States
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Who is Wayne B.? Overview

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Wayne B. is listed as Fraud Risk Manager at Citi at Citi, a with 201877 employees, based in Mansfield, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Wayne B..

Wayne B. previously worked as Vice President, Fraud Risk Manager at Citi and Senior Fraud Analyst at Pitney Bowes. Wayne B. holds Bachelor Of Business Administration (Bba), Business And Technology from Fairleigh Dickinson University.

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Citi

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About Wayne B.

Experienced Senior Fraud Analyst with a demonstrated history of working in the internet industry. Skilled in Retail, Management, Payments, Fraud Investigations, and Financial Risk. Strong finance professional with a Bachelor of Business Administration (BBA) focused in Business and Technology from Fairleigh Dickinson University.

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Wayne B.'s current company

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Citi
Citi
Fraud Risk Manager at Citi
new york, new york, united states
Website
Employees
201877
AeroLeads page
4 roles

Wayne B. work experience

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Vice President, Fraud Risk Manager

Current

Prevention of Identity Theft and Fraudulent credit card applications in our Retail Services partner business

May 2021 - Present

Senior Fraud Analyst

New York, Ny

• Investigate international and domestic online orders for 300+ major retailers shipping to 200+ countries and territories• Develop and implement processes and procedures to mitigate fraud and financial loss to the shipment of online international orders• Monitor and improve the Credit Card Chargeback ratio’s ensuring that company operates within the threshold set out by Visa, Mastercard, and American Express• Verify valid credit card and shipping information via email or phone • Inform fraud victims to contact their bank in order to file charges and cancel compromised credit card• Utilize Cybersource to monitor all online shopping transactions • Partner with Ethoca who provides a direct feed of confirmed fraud data elements within the US or US card transactions• Assist Finance Department with satisfying customer balance to merchandise

Oct 2011 - Apr 2021

Priority One Cma Representative

Hopewell, Nj

• Servicing highly affluent and international branch offices with Visa Card, Check, and Fee inquiries for the Private Wealth clients• Assisted branch offices with GWM Wealth Management Workstation • Knowledge of Retail & Business Account Products and Managed Product Traits• Adjusted and Cancelled Fees using the Accounts Receivable Tool• Created Fee Reports for Branch Offices• Provided project support for Check related initiatives

Jul 2010 - Oct 2011

Senior Fraud Analyst

Merrill Lynch

Hopewell, Nj

• Serviced highly affluent and international clients with there Visa Cards and Checks• Averaged 60 phone calls daily and adheres to the teams service levels• Actively monitored account activity to reduce any potential exposure issues for the firm using Falcon Tool• Researched and responded to client and branch office issues• Assisted other sections (Outbound, Visa-Non Fraud/Fraud Disputes and Check Fraud Departments)• Supported all business resumption efforts related to Visa card transactions• Handled merchant inquiries regarding transactions and authorizations• Provided project support for Visa related initiatives • Accessed Client Activity to pin point and defer fraudulent activity• Direct interaction with clients, branch offices, and merchants for validations of card holder’s identity to approve/decline Visa Referrals

Apr 2005 - Jul 2010
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Colleagues at Citi

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3 education records

Wayne B. education

FAQ

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What company does Wayne B. work for?

Wayne B. works for Citi.

What is Wayne B.'s role at Citi?

Wayne B. is listed as Fraud Risk Manager at Citi at Citi.

Where is Wayne B. based?

Wayne B. is based in Mansfield, New Jersey, United States while working with Citi.

What companies has Wayne B. worked for?

Wayne B. has worked for Citi, Pitney Bowes, and Merrill Lynch.

Who are Wayne B.'s colleagues at Citi?

Wayne B.'s colleagues at Citi include Dhananjay Brahma, Tejas Lokhande, Minhee Choi, Natalia Martinez, and Jane M..

How can I contact Wayne B.?

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What schools did Wayne B. attend?

Wayne B. holds Bachelor Of Business Administration (Bba), Business And Technology from Fairleigh Dickinson University.

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