Lead Technician
CurrentWork Flow Accountabilities:• Respond to Sick Calls and adjust schedule• Training of peers (may be shared with peer expert resources)• Coordinate daily work flow between departments and peers• Focus on strengthening and enhancing the work climate and work flow with peers• Complete/Post Schedules• Analyzing and resolving work problems.• Filling in for others as needed• Participating in meetings• Acting as a resource person for other staff (subject matter expert) Key Reminders:• Relationship of the role with peers is equal.• Work flow feedback with a peer follows HEI standards (private 1:1); if concerns persist the issue is brought to manager for follow-up.• Same workplace rules apply such as attendance, contract, scheduling, QC issues, etc…• Peer conversations that may result in or give the appearance of confrontation and/or disciplinary are handled by the manager related to peer performance and /or behavior• The is not a supervisory or management role – it is peer to peer workflow support