Technical Functional Consultant
Current• Overseeing daily operations with meticulous attention to detail, while following Agile methodology• System functional lead for credit bureau submissions for the South African Credit and Risk Reporting Association • Conducting business systems analyses to drive business changes through to IT implementation • Analysing business requirements as input to business process modelling, functional specification documentation for business changes to initiate system and API integration… Show more • Overseeing daily operations with meticulous attention to detail, while following Agile methodology• System functional lead for credit bureau submissions for the South African Credit and Risk Reporting Association • Conducting business systems analyses to drive business changes through to IT implementation • Analysing business requirements as input to business process modelling, functional specification documentation for business changes to initiate system and API integration, business and system processes, database changes, test cases and driving changes through to implementation• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Collaborating with development teams to implement new systems and enhancements• Developing thorough test plans, conducting user acceptance testing and troubleshooting issues• Analysing existing business processes, identifying inefficiencies, bottlenecks and opportunities for improvement• Providing training and post-implementation support to end-users, ensuring smooth adoption of new systems and changes• Working effectively within project teams, communicating progress, risks and solutions to management and stakeholders.• Reading and interpreting technical documentation• Meticulously documenting all system requirements, functional specifications, technical designs, process flows and training materials• Performing as a strong member of a cohesive team with strict adherence to health, safety and statutory regulations, quality standards, governance processes and compliance requirements• Support of the credit risk decision area for the implementation of credit risk changes.• Support of the loan origination systems – online and inhouse (store) applications Show less