Sales Team Leader
Warrington, United Kingdom
Sales team leader, managing four teams of six across inbound, outbound and field sales.Products & Services:Web Design, SEO, Hosting, Email Marketing, Shopping Directory, eCommerceActivities & Duties: - Recruited trained and managed teams of telemarketers, outbound cold callers and field agents - Monitored daily, weekly, monthly and annual revenue figures, KPI's and call analysis to ensure goals and targets were being achieved - In call coaching and development of call scripts and pitches for all reps and agents - Managed individuals on performance against target - Produced and presented the telemarketing departments call, revenue and performance analysis to the board on a monthly and quarterly basis - Personal revenue generation - Managed all sales and telemarketing staff rewards and incentives