Wayne Bonello Email & Phone Number

Responsibilities include:• Hybrid Cloud Platform• Virtualization Technologies (VMware and Hyper-V)• Containerization (Docker and Kubernetes)• On-premises Cloud technologies (Azure Stack Hub and Azure Stack HCI)• Experience with Microsoft on-premises technologies including Azure AD, DNS, DHCP, File and Storage Services, etc.• Server installation, configuration and maintenance.• Build/Release (CI/CD) pipelines• GitOps with Argo CD for AKS• Actively participating in research, development, and implementation of new technology initiatives in line with the Agency's strategy.• Keeping a good relationship with clients by actively providing them the support required in relation to incidents and request for services.• Providing consultancy to the clients from an infrastructure perspective with the aim mostly being that of improving their current setup and making it more cost-effective if possible.• Liaising and collaborating with third party vendors to solve any present issues.

Responsibilities include:• Administering and maintaining the Government of Malta email infrastructure. • Monitoring server performance and mail routing.• Providing first-level and second-level telephone support and abnormal support after office hours.• Ensuring that the email systems are always kept up to date with the latest patches installed.• Day-to-day operations such as but not limited to the troubleshooting of issues.• Continuous improvement of the email infrastructure from various aspects. • Attending meetings to sustain the client’s requirements.• Managing and driving key projects related to enhancements on the email infrastructure.

Santa Venera, Malta

• Administering and maintaining the Government of Malta email infrastructure. • Providing first-level and second-level telephone support and abnormal support after office hours.• Ensuring that the email systems are always kept up to date with the latest patches installed.• Day-to-day operations such as but not limited to the troubleshooting of issues.

Santa Venera, Malta

Responsibilities included:• Ensured that the services provided across the Government Network Operations kept a high degree of service availability. • 24x7 proactive monitoring on the operational health of the infrastructure components that support the path between the application and the end user is maintained. • Ensured that the required maintenance and backups were carried out daily and provided quality and cost-effective support and maintenance services for Operating System and Database platforms supported by MITA. • Operated robotic tape libraries. • Acted as a second line direct technical support and assistance for other Services Management Department teams and Implementation staff.• Provided first line support to all MITA Customers after normal Service Call Centre service hours and co-ordinated abnormal support as it was required.

Gzira, Malta

Responsibilities included:• Provided first line support to all employees inside the company.• Implemented and monitored alerting tools such as Nagios and Cacti.• Installed and configured virtualized environment (Proxmox VE).• Migrated physical machines onto virtual environment. • Configured backup procedure and monitored that such backup is performed daily.• Configured additional services on Microsoft Server operating systems.• Performed basic configuration on Firewalls.

Valletta, Malta

Responsibilities included:• Performed a network survey of the several sites which fell under the jurisdiction of the Ministry of Health back then.• Tested all network points on site and documented all the outcomes.

Bachelor Of Science (Honours) In Computer Networks, Computer Systems Networking And Telecommunications, Level 6: First Class Bsc (Hons) Degree

Mcast-Btec Higher National Diploma In Computing (Ict Systems Support), Computer Systems Networking And Telecommunications, Level 5

Mcast-Btec National Diploma In Computing, Computer Hardware Technology/Technician, Level 4

O'Level Standard, Secondary School

Religious Knowledge English Language Italian Mathematics Maltese Computer Studies Physical Education