Wayne Boucon Email & Phone Number

Sellersville, Pa

Support Meditech Expanse Data Repository. Create queries, stored procedures and perform DB maintenance in SQL Server 2019. Use Visual Basic .NET to develop utility apps. Create custom reports in Office 365 format for healthcare administration and statistical analysis. Develop and maintain Boston Workstation and Summit Scripting Tool automation scripts for report distribution and medical claims processing. Administer Qlik Sense and Qlik Nprinting servers. Familiar with Press Ganey, HBCS and Craneware standards. Adhere to HIPAA and PHI standards.

Sellersville, Pa

Developed web page content for multiple corporate websites and Intranet using HTML, Classic ASP and multiple content management systems. Created reports and applications using SQL Server 2008, VBScript and VBA. Experienced with graphics editing. Created system-monitoring utility programs in Visual Basic .NET. Proficient in MS Office, WordPress and Plesk. Experienced with developing Boston Workstation scripts for automatic report distribution. Familiar with PC hardware, software and Windows Server.

Bethlehem, Pa

Data TAC/NOC Analyst Tier I. Provided high quality customer service and technical support for Internet Dial-up, T1, DSL, DNS, FTP, Domain and web-hosting and domain issues. Provided billing and account support to customers and escalated technical issues as needed.

Allentown, Pennsylvania Area

Used Excel and Access, VBA and SQL queries to analyze corporate statistical data and create reports for management. Provided wireless technology technical support and high-quality general customer service. Consistently exceeded all performance metrics. Received numerous customer commendations.

Bethlehem, Pa

Worked extensively with Siebel deployment and back-end administration. Developed and supported custom applications in VB6 for Siebel system maintenance and monitoring. Created queries in PL/SQL Developer and SQL Plus. Also used MS Office, Wise Installer and Ghost imaging software. Developed and presented training courses and documentation. Created test plans and installation documentation for hardware and software changes. Maintained, tested and installed software on PC master images.

Easton, Pa

Programmer Analyst. Provided DSS and Ad Hoc reports from SMS financial and clinical systems, developed support apps in Visual Basic 6.0. Also provided PC software and hardware support.

Education record

Education record