Tier 3 Soc Agent
Work with Active Directory – Providing support for entire USN (United States Navy) Intranet.Handle and Troubleshoot File Server Management related issues, Network Share Drives and Backing up and Restoring Network drives Manage and perform maintenance on a large-scale Network VPN Site-to-Site and Multiple domain log in support. Exchange Server and Exchange Account support for USN. Provides support for DOD standards. Troubleshoot issues in relation to users PKI Troubleshoot end user support: Hardware & Software.Troubleshoot Legacy Software Troubleshoot Server related issues Deploy Software manually or via proprietary software.Provides support for HP and Dell, Laptops and DesktopsHandle SIPR, NNPI, and NIPR calls