Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitabilityManage a team that executes inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the storeManage a team of experts in operations, accuracy and efficiencyEnable efficient delivery leading pick, pack and ship fulfillmentCreate a guest-obsessed culture and leading a team to prioritize the guest experience and deliver on store sales goalsDevelop a strategy and utilize workload planning tools to complete all scheduled workload ensuring guest readiness at all timesCreate a scheduling plan in partnership with team leaders based off of monthly and weekly business workload and guest trafficConduct regular check-ins with a team to ensure completion of tasks and workloadManage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolveOversee Team Leaders workload planning including transitions, revisions and sales plans for all GM areasDrive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise timeKnow and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guestsPlan, manage and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsDevelop and coach your Team Leaders to elevate the skills and expertise of the teamEstablish a culture of accountability through clear expectations and performance managementAnticipate staffing needs, talent plan and recruit – both long and short termDemonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentAs a key carrier, follow all safe and secure training and processes