I'm an accomplished Client IT Support specialist with 19 collective years’ experience in multiple industries and sectors; an expert in sustaining successful client relationships, based on support and analysis that is derivative of my wealth of operational and production knowledge. With in-depth exposure to the internal processes, tools and testing within companies dealing with Financial Services and Mobile Applications, a high-level of quality troubleshooting and resolution provision.
Listed skills include Sql, Business Analysis, Testing, Agile Methodologies, and 28 others.