Work with our financial technology companies to bring SaaS solutions into the bankWork with project management to ensure all aspects of the project life cycle are completed and accurateWork with finance and accounting to ensure proper billing procedures and invoicing is followedCreate a yearly budget for our financial technology software vendorsAssist members of the bank in connecting with various points of contact at our financial technology vendorsFacilitate application demonstrations between fin tech companies and the bankFacilitate yearly application reviews to find different areas of improvement in processes, technology, and parametersEnsure data management rules and regulations are followedFollow up on internal complaints and ensure the relationship between the bank and our vendors is kept professional and productiveEnsure vendor contractual agreements are followed

Acting as the liaison between South Shore Bank and the financial technology company Fiserv, I have built a lasting relationship between the two companies. Some of my duties include:Handling complaints from within South Shore Bank to find resolutions within FiservAssist in Financial Planning when budgeting for Fiserv costsAssist vendor management at South Shore Bank with financial reviews of third party vendorsTrack costs associated with Fiserv to ensure accurate payments of outstanding invoicesTrack application downtime in order to understand where our applications are lagging behind