Wayne Coleman

Wayne Coleman Email and Phone Number

Customer Service Guru and Team Development @ Coleman and Associates
Wayne Coleman's Location
Stone Mountain, Georgia, United States, United States
Wayne Coleman's Contact Details
About Wayne Coleman

A 35+ year training professional improving customer experiences through secret shopping, developing customized and detailed customer experience improvement plans, and conducting on-site customer service training tailored to you.I conduct on-site development of training skills for experienced trainers, new trainers and supervisors who train part-time, helping clients' training departments become self-sufficient.Learning and skills development continually improves after classroom training through supervisor coaching. Supervisor coaching skills are a key element of our supervisor skills training.

Wayne Coleman's Current Company Details
Coleman and Associates

Coleman And Associates

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Customer Service Guru and Team Development
Employees:
8
Wayne Coleman Work Experience Details
  • Coleman And Associates
    Owner
    Coleman And Associates Jan 1987 - Present
    Atlanta, Georgia, United States
    Provide customized instructional design and professional facilitation services for Fortune 500 and smaller organizations. Some of my clients include(d) AT&T; BellSouth; Brown & Williamson; Cingular Wireless; City of Atlanta; Coca-Cola USA; Coca-Cola Enterprises; Eli Lily; Fleet Finance, Inc.; Georgia-Pacific; International Banking Technologies; Penske Truck Leasing; Sales & Management Training, Inc.; Simmons; Southeastern United Dairy Industry Association (SUDIA); techTouchCash, LLP; The Training Clinic; The Travelers; United Parcel Service; US Sprint; WorldSpan;
  • Tame - Training Assembly Managers And Employees
    President
    Tame - Training Assembly Managers And Employees Mar 1991 - Present
    TAME specializes in customized on-site training for public venues including stadiums, arenas, auditoriums, amphitheatres, theatres, concert halls, convention centers and more. Established in 1991, TAME’s mission is to “Put a smile in every seat” with skills development seminars for all event staff and volunteers, supervisors, and front office personnel. Wayne has trained NBA security, and he developed the facilitator’s guide and training exercises for "24/7: Post 9-11 Security for Public Assembly Facilities", a training DVD distributed to all MLB, NFL, NBA and NHL teams.He has been a featured speaker at numerous International Association of Venue Managers (IAVM) District Meetings and at IAVM International Conferences including the International Crowd Management Conference since 1999. Wayne managed the production of IAVM’s six-videotape Post 9/11 Safety and Security Planning Video Series.Over 50 Sports and Entertainment Venue clients.
  • The Training Clinic
    Certified Master Facilitator
    The Training Clinic Mar 2001 - Present
    Conduct single and multi-day Train-the-Trainer programs in Facilitation Skills, Instructional Design, Performance Consulting.
  • The Training Clinic
    Senior Master Trainer
    The Training Clinic 2001 - Present
    Conduct single and multi-day Train-the-Trainer programs in Facilitation Skills, Instructional Design, Performance Consulting.
  • Iavm - International Association Of Venue Managers
    Member
    Iavm - International Association Of Venue Managers 1999 - Present
  • Atd, Association For Talent Development (Formerly Astd, American Society For Training & Development
    Member
    Atd, Association For Talent Development (Formerly Astd, American Society For Training & Development 1987 - Present
    Atlanta
    Formerly VP of SIGs, Chair of Management Development, Chair of Independent Trainers and Consultants Network
  • Atholl Highlanders Pipes And Drums, Usa
    Piper
    Atholl Highlanders Pipes And Drums, Usa 1982 - Present
    Stone Mountain, Ga
    Business Manager 2014-presentTreasurer 1988-2010Third generation piper serving Metro-Atlanta and the World!
  • Charities
    Volunteer
    Charities May 2006 - Present
    Awarded The Georgia Commendation Medal by the State of Georgia Department of Defense - Military Division, for volunteer work with veterans' organizations.
  • Braves 400 Fan Club
    Presidential Advisory Council
    Braves 400 Fan Club 1980 - Present
    Atlanta, Ga
    President 1989-90 and 2006-9.
  • Universoul Circus
    Event Experience Consultant/Trainer
    Universoul Circus 2001 - 2014
  • At&T
    Trainer
    At&T 2007 - 2010
    Contract Trainer working with AT&T retail stores and call centers 2007-2010, and with AT&T DigitalLife in 2013.
  • Atlanta Braves
    Trainer/Consultant
    Atlanta Braves 1991 - 1995
  • Gallery Of Homes
    National Training Director
    Gallery Of Homes 1980 - 1982
    Gallery of Homes was the world's first real estate franchise, with offices in every state and many countries. At its peak, it had over 15,000 associates in 1,500 offices. I managed a complete management and sales training curriculum and 17 trainers and support staff.

Wayne Coleman Skills

Broadcast Television Video Video Editing Radio New Media Post Production Broadcast Television Radio Broadcasting Public Speaking Training Management Event Management Employee Training Event Planning Leadership Leadership Development Customer Service Sales Workshop Facilitation Human Resources Public Relations Coaching Team Building Fundraising Marketing Organizational Development Strategic Planning Training Delivery Instructor Led Training Sports Management Social Media Marketing Instructional Design Sports Marketing Consulting Strategy Entrepreneurship Marketing Communications Budgets Marketing Strategy Baseball Sports Program Management Training Programme Design Staff Development Management Consulting Sponsorship Nonprofits Teaching Project Management Executive Coaching Curriculum Design Team Leadership Start Ups Proposal Writing Needs Analysis Performance Consulting Writing

Wayne Coleman Education Details

Frequently Asked Questions about Wayne Coleman

What company does Wayne Coleman work for?

Wayne Coleman works for Coleman And Associates

What is Wayne Coleman's role at the current company?

Wayne Coleman's current role is Customer Service Guru and Team Development.

What is Wayne Coleman's email address?

Wayne Coleman's email address is wa****@****aol.com

What is Wayne Coleman's direct phone number?

Wayne Coleman's direct phone number is +177024*****

What schools did Wayne Coleman attend?

Wayne Coleman attended Tame - Training Assembly Managers And Employees, Venue Management School, Rensselaer Polytechnic Institute, Western New England University.

What skills is Wayne Coleman known for?

Wayne Coleman has skills like Broadcast, Television, Video, Video Editing, Radio, New Media, Post Production, Broadcast Television, Radio Broadcasting, Public Speaking, Training, Management.

Who are Wayne Coleman's colleagues?

Wayne Coleman's colleagues are Carla Bryan, Hayden Taylor, Ron Coleman, Richard Coleman, Richard Coleman, Dave Coleman.

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