Wayne Coy Email & Phone Number

Washington, Dc, Us

Arlington, Virginia, Us

In this role, I handled inquiries regarding intelligence during psychological operations, regularlyexplaining procedures and developing written documentation to supportdecision-making. I conducted data entry and maintained detailed case trackingrecords in databases, ensuring that all information was organized, accessible, andup-to-date. My work required me to analyze case-related information to identifyoperational issues and develop recommendations to improve efficiency within ourunit.I was part of a collaborative team dedicated to data accuracy and shared responsibility,consistently applying Army regulations and policies to ensure the secure handling ofsensitive information and vetting the accuracy of information. My role demanded a solid understanding of compliance, as I frequently interpreted policies to manage information securely, aligning with standards required for military operations and mission-critical tasks.

Arlington, Virginia, Us

Developed and implemented emergency response protocols for chemical, biological, and radiological threats which enhanced the safety of 55 personnel. Managed and maintained $1.8M+ in specialized equipment which ensured 100% readiness and accountability. Advised and trained personnel on the use of protective equipment and contamination avoidance procedures which reduced potential hazards.Conducted comprehensive inspections and provided expert recommendations for process improvements which created a safer work environment. As a CBRN Specialist, I provided both in-person and email-based support to address questions on personnel safety protocols and logistical requirements, ensuring that information was delivered clearly and accurately. I regularly used office automation tools and case tracking systems to manage data entry and organize operational information, ensuring full compliance with military guidelines. My role often required me to resolve complex issues by analyzing data related to personnel movements andsafety protocols, allowing me to recommend improvements that enhanced informationhandling efficiency and ensured compliance.I managed and documented secure data on case progress to meet U.S. Armystandards, using my knowledge of policy application to ensure accurate implementationand adherence to military procedures. Working as part of a team, I coordinated activitiesto maintain data integrity and support shared workload requirements, which

Arlington, Virginia, Us

Coordinated the logistics and movement of personnel and equipment across 17 European countries, which optimized resource allocation and operational efficiency. Developed, implemented, and maintained training and personnel records, which led to enhanced team capabilities and mission readiness. Managed over $1.8 million in assets and maintained stringent accountability and operational readiness. In my role as Operations Coordinator, I managed compliance and data analysis totrack personnel movement and allocate resources across NATO regions. This positionrequired me to handle inquiries via phone, email, and in person, ensuring clearcommunication and responsive support for all stakeholders. I played a critical role inresolving complex or escalated issues related to logistics by identifying gaps inresource availability and coordinating solutions to maintain mission readiness. Utilizingoffice automation tools such as Excel, Word, and databases, I maintained accuraterecords of personnel and resources, and I analyzed case-related information to identifyissues and recommend solutions that enhanced operational efficiency.In high-pressure environments, I collaborated closely with my team to ensure dataaccuracy and effective task coordination, consistently upholding Department ofDefense standards. I provided clear written documentation and explanations ofprocedures to ensure compliance, reinforcing our ability to meet logistical demandsunder demanding conditions. This role strengthened my ability to manage complexlogistics while ensuring accuracy, compliance, and clear communication at all levels.

As a freelance writer, I developed skills in professional writing and content creation,producing and editing technical articles and reports for diverse audiences. My workincluded conducting thorough research to create clear, accurate, and accessiblecontent and adapting communication styles across various platforms. This role requiredcollaboration with industry experts and stakeholders, where I effectively refinedcontent to suit the needs of different groups. The experience strengthened my publicspeaking and community engagement abilities by translating complex topics into clear,engaging material, skills directly applicable to fitness and wellness programming andinstruction.

Delivered high-quality recreational and support services to 1.5K+ soldiers and civilians, which enhanced community well-being and morale. Organized and facilitated sports and recreational events, which improved participant engagement and satisfaction. Managed inventory and resource allocation for recreational programs and ensured efficient operations and service delivery.As an MWR Recreation Assistant Volunteer, I supported various communityrecreation programs and ensured the safe execution of activities. My role involvedgreeting patrons, answering inquiries, and directing requests to appropriate staffto enhance customer service and facilitate smooth operations. I assisted MWRemployees with fitness facility management and supported the creation offitness-focused programs, including a monthly three-big-three lifts challenge(bench press, squat, and deadlift) and a quarterly 1000-lb Club challenge. I performedcustodial duties such as mopping, sweeping, dusting, vacuuming, and sanitizingsurfaces, which supported the cleanliness and safety of recreational facilities. I alsoperformed equipment inspections, ensuring items were properly checked in and out,and maintained accurate inventory records. Additionally, I assisted in processingregistrations, maintained patron records, and informed patrons of weekly events andservices, contributing to a positive and safe recreation environment.

Arlington, Va, Us

Delivered high-quality recreational and support services to 1.5K+ soldiers and civilians, which enhanced community well-being and morale. Organized and facilitated sports and recreational events, which improved participant engagement and satisfaction. Managed inventory and resource allocation for recreational programs and ensured efficient operations and service delivery.As a Volunteer Team Lead at USO, I provided customer service, support, andinformation for community recreation programs serving over 1,500 American andPolish service members and civilians. I proactively identified and managed risks and leda team of over 40 volunteers, ensuring smooth operations by coordinating shiftschedules and addressing conflicts as they arose. My role included fostering open,professional relationships within the team, promoting staff mentorship and ensuringfacility operations adhered to safety and sanitation standards. I supported communityrecreation events by performing equipment inspections, checking equipment in andout, and facilitating event setup and breakdown to ensure readiness and organization.

I conducted fitness and wellness training through self-defense instruction, applyingreal-life scenarios to enhance safety and personal development skills. By collaboratingwith community organizations to provide workshops, I promoted communitywellness and outreach initiatives to increase public engagement. This role requiredpublic speaking, program development, and event coordination forcommunity-based activities.

Washington, Dc, Us

Led field operations for the 2020 Census, oversaw a team of 110+ staff and achieved high accuracy and compliance with federal standards. Implemented practical training and operational strategies, which ensured comprehensive coverage and timely data collection. Analyzed operational data and feedback to refine processes, resulting in increased efficiency and improved data integrity across multiple field teams.In my role as Field Operations Manager, I oversaw large-scale operational projectsand managed inquiries from both staff and community stakeholders, ensuring clearcommunication and maintaining high levels of satisfaction and project success. I useddata management systems to track case progress, provide data-driven decisionsupport, and ensure that all operations complied with federal standards. My roleinvolved analyzing complex issues and resolving escalated concerns to improve projectaccuracy and efficiency, consistently applying Census Bureau guidelines.I supported collaboration among teams to enhance data accuracy, improve staffperformance, and maintain high-quality customer support, which was essential formeeting the operational objectives of the Census Bureau. This role required strongorganizational and communication skills, as I was responsible for managing data,guiding staff, and ensuring compliance in a fast-paced, deadline-driven environment.

Managed security operations in high-stress environments, including high-profile events and luxury hotels, and maintained safe and secure premises. Developed and enforced security protocols, reduced incidents, and enhanced guest and client safety. Trained and led a team of security personnel and enhanced their risk assessment, crisis management, and emergency response preparedness skills.In this role, I ensured public safety at major events through crowd control, riskassessments, and effective coordination with local authorities. My role involvedevent planning and implementing security protocols to prevent incidents, providingexperience in managing event logistics.

As Security Manager, I provided discrete and effective customer service byaddressing guest concerns and managing safety protocols. I maintained accuratesecurity incident documentation to support compliance and future planning relevantto case record-keeping. My responsibilities also included coordinating with local lawenforcement to handle escalated issues, which required strong interpersonal skills andthe ability to communicate policies effectively to diverse audiences.

Bala-Cynwyd, Pennsylvania, Us

I provided customer support by addressing inquiries, resolving issues, and processingtransactions accurately. In this role, I developed skills in data management byhandling sales records, tracking inventory, and using point-of-sale systems. I workedwith a team to ensure customer satisfaction and utilized strong communication andorganizational skills to meet company goals. This position honed my ability to managecustomer interactions and data efficiently, which is essential for the Case ManagementSpecialist role.

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Chatan, Okinawa, Jp

Developed and implemented personalized fitness and self-defense training programs for clients which resulted in improved physical health and self-reliance.Conducted workshops on self-defense and empowered community members to enhance their personal safety and confidence.Monitored and adapted client progress through ongoing assessments which optimized training outcomes and ensured the achievement of personal fitness goals.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate'S Degree, Education And Social Science (Focus In Sociology And History)

Certification, Cyber Security And Computer Networking