Wayne Coyle Email & Phone Number

Newport News, Va

Ensure compliance with state laws and ABC policies.Maintain a positive, and energetic, shopping environment with the goal of maximizing every customer interaction. Work closely with sales associates and share an extensive, and succesful, background in retail. This often includes verbal coaching or demonstrating enhanced sales techniques, or suggestive selling.Maintain an up to date knowledge of the products we offer through continuous self education.Assist customers with loading merchandise into their vehicles, if needed.Operate the POS system, as flawlessly as possible, and help associates to correct errors quickly and correctly.Address cash shortages by established deadlines and in keeping with ABC established procedures.Keep track of all transaction receipts throughout the day, and ensure that paperwork for opening/closing is completed and organized properly.Offer guidance to management team members on complex, or difficult, decisions.Handle various situations on the fly, while adapting to constantly changing conditions and circumstances.Comply with established security procedures in order to minimize shrinkage and maintain a safe work environment.Work closely with licensees to fulfill their liquor needs. This includes educating them on new products, current promotions, and logistics. This also includes loading cases into their vehicles for them.

Newport News, Va

Assist customers, from various demographics, to select the best liquors for any occasion.Assist my fellow sales associates in the process of "suggestive selling."Consistently led the team in incentive pay, while assisting fellow associates to maximize their own.Maintain well stocked, and organized shelves, as well as a clean store.Remain up to date on product knowledge and operating procedures through continuous education and training.Operate, and troubleshoot, POS systems and mobile scanner.Assist with truck deliveries.Work with local bars, restaurants, and hotels to fullfill orders and special requests.Assist the management team with store opening and closing procedures.Assist at other locations as needed, including with relocations and SKU ops.

Melbourne, Florida Area

Remotely manage all internet based marketing for a family owned mattress company. My responsibilities include updating and maintaining a strong social media presence for the company, wide exposure across multiple web based advertisement platforms, responding to customer inquiries via web communication, setting appointments for the physical location, tracking existing customer leads and generating new ones, and following up with customers to ensure satisfaction and positive reviews.

Williamsburg, Va

SEASONAL POSITION. As an accident investigator, my job involved touring the entire park and searching for potential hazards to the safety of both team members and guests. I was also tasked with coordinating with whatever departments needed to be involved in order to correct said hazards. In the event of an emergency or an injury, my job was to gather all the evidence needed in order to detail the circumstances leading up to the incident. This often included photographs of the scene and any equipment involved, interviewing those involved along with any witnesses, and cataloging all the gathered material. This position also demanded a working knowledge of OSHA regulations along with safety rules and protocols enacted by SeaWorld Parks and Entertainment.

Virginia

As a store leader, my job required me to supervise and implement impeccable standards of operation for both the company and government bodies. The success of the store rested squarely on my ability to perform, and to drive my subordinates to do the same. My store consistently outperformed other locations across all metrics. Additionally, I was often tasked with travelling to other locations across Virginia in order to assist their staff in improving their sales performance.

Hampton Roads, Va

 Maintained an extensive knowledge of all products and services offered by Verizon Wireless Trained new sales reps, and coached those that were struggling, in order to get them performing at their best. Assisted customers with their wireless needs as a representative of the company Offered solutions to customers that are tailored to match their own unique needs Consistently outperformed all those working alongside me and those working at other locations

Camp Lejeune, Nc